Palm Grove Serviced Villa
Palm Grove Serviced Villa, Market Rd, near MAJ Hospital, Edappally, Kochi, Ernakulam, Kerala 682024
Gumo's take
Palm Grove Serviced Villa is a budget-friendly accommodation in Kochi, offering a tranquil, nature-filled environment amidst the city's hustle. It is known for its lush greenery, birds, and family-friendly amenities like a badminton court and play area. While the location is convenient, near Lulu Mall and metro stations, the hotel is best suited for travelers seeking a peaceful, nature-oriented stay rather than luxury. Reviews highlight the serene atmosphere and spacious outdoor areas, though cleanliness and staff behavior are frequently criticized.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 72
- Staff & Service
- 45
- Room Comfort & Cleanliness
- 58
What guests love
- Tranquil and lush green surroundings with birds and play areas, ideal for families and nature lovers.
- Convenient location near Lulu Mall, metro station, and central Kochi attractions.
- Affordable pricing with spacious and clean rooms for budget-conscious travelers.
Worth knowing
- Inconsistent room cleanliness and maintenance, with reports of dust, spider webs, and unhygienic conditions.
- Poor staff behavior and unprofessional service, including rude attitudes and lack of responsiveness.
- Lack of in-house dining and room service, requiring guests to rely on nearby eateries.
- Mosquito issues and insufficient soundproofing in rooms, affecting comfort.
Amenities
- Free Wi-Fi
- Air conditioning
- Restaurant
- Room service
- Kitchen in some rooms
- Airport shuttle
- Full-service laundry
- Kid-friendly
Common questions
Is the hotel suitable for families with children?
Yes, Palm Grove Serviced Villa is family-friendly, offering a play area and badminton court for children, along with spacious rooms and a tranquil environment.
What are the main complaints about the hotel's service?
Guests have reported poor staff behavior and unprofessional service, including rude attitudes and lack of responsiveness, based on review sentiment data.
Is the hotel located near major attractions or transportation?
Yes, it is conveniently located near Lulu Mall, metro stations, and central Kochi attractions, making it accessible for travelers.
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