Phoenix holidays
Phoenix holidays, Edappally, Kochi, Ernakulam, Kerala 682024
Gumo's take
Phoenix Holidays in Kochi, Ernakulam, is a mid-range hotel offering clean and spacious accommodations with a convenient location near popular attractions like LuLu Mall and Edappally Church Complex. It is best suited for budget-conscious travelers and families seeking a comfortable stay with friendly service. While the hotel is praised for its cleanliness and helpful staff, some guests have reported issues with unexpected charges and privacy concerns due to the layout of the rooms.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 68
- Staff & Service
- 80
- Room Comfort & Cleanliness
- 75
What guests love
- Clean and spacious rooms with modern amenities like air conditioning and flat-screen TVs
- Friendly and helpful staff, with 24-hour reception and room service
- Convenient location near major attractions like LuLu Mall and Edappally Church Complex
Worth knowing
- Unfair additional charges reported by some guests, such as for stained bedding or extra towels
- Privacy concerns due to the hotel's layout, which repurposes 2 BHK apartments into individual rooms with shared common areas
- Some guests noted inconsistencies in pricing and a lack of digital payment options
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Accessible
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar in some rooms
- Room service
- Breakfast (extra charge)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is Phoenix Holidays in Kochi suitable for families?
Yes, Phoenix Holidays is well-suited for families due to its clean and spacious rooms, modern amenities, and convenient location near popular attractions like LuLu Mall and Edappally Church Complex.
Are there any additional charges I should be aware of when staying at Phoenix Holidays?
Some guests have reported unexpected charges, such as for stained bedding or extra towels. It is advisable to clarify any potential additional costs with the hotel before booking.
Does Phoenix Holidays offer free breakfast?
No, breakfast is not included in the room rate and is available for an extra charge.
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