Phoenix holidays
Phoenix holidays, Edappally, Kochi, Ernakulam, Kerala 682024
Gumo's take
Phoenix Holidays in Kochi is a budget-friendly hotel known for its excellent service, clean and spacious rooms, and convenient location near major attractions like Lulu Mall and Edappally Metro. Guests frequently praise the friendly and accommodating staff, the hotel's peaceful atmosphere, and its proximity to public transit and medical facilities like Amrita Hospital. It is particularly well-suited for families, business travelers, and those seeking a quiet yet centrally located stay.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 86
- Staff & Service
- 94
- Room Comfort & Cleanliness
- 92
What guests love
- Exceptionally friendly and helpful staff, with many guests noting the warm and professional service from the front desk and other personnel.
- Clean, well-maintained rooms with modern amenities such as air conditioning, Wi-Fi, and coffee makers, often described as spacious and hygienic.
- Convenient location near Lulu Mall, Edappally Metro Station, and major medical facilities, making it ideal for both leisure and business travelers.
Worth knowing
- A few guests reported issues with bathroom cleanliness and maintenance, including rusted pipes and mosquito problems in some rooms.
- One guest mentioned inconsistent treatment of online bookings, with reports of rude behavior from staff for those who did not book directly through the hotel.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Accessible
- Air conditioning
- Kitchen in some rooms
- Coffee maker
- Minibar in some rooms
- Room service
- Breakfast (extra charge)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Kid-friendly
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's service generally praised by guests?
Yes, guests frequently praise the service at Phoenix Holidays, with 572 positive mentions and only 16 negative ones, highlighting the friendly and professional staff, especially at the front desk.
How is the cleanliness of the hotel and its rooms?
The hotel is generally considered clean and well-maintained, with 240 positive reviews on cleanliness. However, a few guests reported issues with bathroom cleanliness, including rusted pipes and mosquito problems in some rooms.
Is Phoenix Holidays a good option for families?
Yes, Phoenix Holidays is considered family-friendly, with 72 positive mentions related to family stays and only 1 negative review. The hotel has spacious, clean rooms and is conveniently located near public transit and major attractions.
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