Pleasant Inn

Pleasant Inn, Karthanamparambu Building Near Palarivattom-byepass signal, Edappally-Arakkakadavu Road, Junction, Alinchuvadu, Padivattom, Edappally, Kochi, Kerala 682024

4.0 · 1,524 reviews analysed
Pleasant Inn – photo 1
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Gumo's take

Pleasant Inn in Kochi is a modest, budget-friendly hotel known for its clean, well-maintained rooms and family-run atmosphere. It appeals to budget travelers and families seeking a simple, affordable stay with decent service. While the rooms are small and some amenities are limited, many guests praise the cleanliness, friendly staff, and convenient location near the city center. However, the hotel has faced criticism for inconsistent service, lack of certain facilities like lifts and wash basins, and occasional poor staff behavior.

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How guests rate it

Location
78
Facilities
60
Staff & Service
68
Room Comfort & Cleanliness
72

What guests love

  • Clean and well-maintained rooms, with many guests highlighting the neatness and hygiene.
  • Friendly and helpful staff in many reviews, with some guests noting the owner's supportive and family-like behavior.
  • Convenient location near the city center and public transport, making it accessible for travelers.

Worth knowing

  • Rooms are often described as small and lacking in basic amenities like wash basins and proper ventilation.
  • Some guests reported poor staff behavior, including rudeness and unprofessionalism, particularly at the reception.
  • Lack of modern facilities such as lifts, 24/7 room service, and consistent Wi-Fi coverage.
  • Issues with room allocation and service timing, such as no room boys available after 5 PM and hot water only at specific times.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Babysitting
  • Parking (free)
  • Self parking (free)
  • Valet parking (extra charge)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Car rental onsite
  • Local shuttle
  • Not accessible
  • Accessible parking
  • Air conditioning in some rooms
  • Private bathroom
  • Shower
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Bicycle rental (extra charge)
  • Watercraft rental (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Massage
  • Sauna
  • Hair salon
  • Doctor on call
  • English
  • Hindi

Common questions

Are the rooms at Pleasant Inn clean and well-maintained?

Yes, the rooms are described as clean and well-maintained, with many guests highlighting the neatness and hygiene of the property.

Does the hotel have modern facilities like lifts or 24/7 room service?

No, the hotel lacks modern facilities such as lifts and 24/7 room service, and some guests have noted inconsistent Wi-Fi coverage as well.

Is the staff at Pleasant Inn friendly and helpful?

Many guests praise the friendly and helpful staff, particularly the owner's supportive and family-like behavior, though there have been reports of occasional poor staff behavior, including rudeness.

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