Saravana Grand Suites

Saravana Grand Suites, North End, Market Rd, behind High Court of Kerala, Kombara, Kacheripady, Kochi, Ernakulam, Kerala 682031

4.4 · 9 reviews analysed
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Gumo's take

Saravana Grand Suites in Kochi, Ernakulam, is a highly-rated hotel known for its excellent location in the heart of the city and its clean, spacious rooms. Guests frequently praise the hotel's proximity to transportation hubs like the railway station and water metro, making it ideal for both business and leisure travelers. The hotel is noted for its friendly and helpful staff, with some guests highlighting exceptional service gestures, such as retrieving lost items. While the rooms are described as affordable and modern, the hotel's main limitation appears to be some inflexibility in accommodating family bookings with children.

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How guests rate it

Location
95
Facilities
75
Staff & Service
85
Room Comfort & Cleanliness
90

What guests love

  • Excellent location in the heart of the city with easy access to transportation hubs like the railway station and water metro.
  • Clean and spacious rooms with modern amenities, praised for hygiene and comfort.
  • Responsive and helpful staff, with some guests noting exceptional service gestures such as retrieving lost items.

Worth knowing

  • Some guests reported issues with the hotel's policy on accommodating families with young children, including a negative experience with a rude receptionist.

Common questions

Is Saravana Grand Suites a good choice for travelers looking for easy access to transportation hubs?

Yes, Saravana Grand Suites is highly praised for its excellent location in the heart of Kochi, with easy access to transportation hubs like the railway station and water metro.

What do guests say about the hotel's staff and service?

Guests frequently commend the hotel's friendly and helpful staff, with some noting exceptional service gestures such as retrieving lost items.

Are the rooms at Saravana Grand Suites suitable for families with young children?

The hotel has some limitations in accommodating families with young children, and there have been reports of inflexibility in this regard, including a negative experience with a rude receptionist.

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