The Lotaz Hotel

The Lotaz Hotel, 37/3783, Samridhi Nagar, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024

★ 4.7 · 235 reviews analysed
The Lotaz Hotel – photo 1
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Gumo's take

The Lotaz Hotel is a budget-friendly, well-maintained property in Kochi, known for its cleanliness, friendly staff, and proximity to Lulu International Shopping Mall. Guests frequently praise the service, particularly highlighting the helpfulness of staff like Ms. Anju and Mr. Faiz. The hotel is ideal for travelers seeking a quiet, affordable stay with easy access to shopping and local attractions. While the location is described as a bit rural or hard to find, the overall experience is positive, with many returning guests and strong word-of-mouth recommendations.

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How guests rate it

Location
78
Facilities
83
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Highly praised staff, especially Ms. Anju, for their friendly, helpful, and professional service.
  • Clean, well-maintained rooms with modern amenities like free Wi-Fi, smart TVs, and coffee makers.
  • Convenient location near Lulu Mall and public transit, with easy access to shopping and dining.

Worth knowing

  • Some guests found the location difficult to find due to poor signage and a lack of visibility from the main road.
  • A few negative reviews mention cleanliness issues in bathrooms and basic room facilities, such as the absence of hot water in some cases.
  • No in-house restaurant, though food delivery options like Zomato and Swiggy are available.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Hot tub
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Not accessible
  • Accessible parking
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker

Common questions

Is the hotel clean and well-maintained?

Yes, The Lotaz Hotel is described as clean and well-maintained, with modern amenities like free Wi-Fi, smart TVs, and coffee makers. However, a few reviews mention occasional cleanliness issues in bathrooms.

How is the service at The Lotaz Hotel?

The service is highly praised, with guests frequently highlighting the friendly and helpful staff, particularly Ms. Anju and Mr. Faiz. The overall service sentiment is overwhelmingly positive.

Is there a restaurant at the hotel?

No, there is no in-house restaurant at The Lotaz Hotel. However, food delivery services like Zomato and Swiggy are available for guests.

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