The Lotaz Hotel

The Lotaz Hotel, 37/3783, Samridhi Nagar, Nethaji Nagar, Edappally, Kochi, Ernakulam, Kerala 682024

4.7 · 218 reviews analysed
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Gumo's take

The Lotaz Hotel in Kochi is a budget-friendly, well-maintained property known for its cleanliness, helpful staff, and proximity to Lulu International Shopping Mall. Guests frequently praise the service, particularly highlighting the efficiency and friendliness of staff like Ms. Anju, who is often mentioned for her exceptional hospitality. The hotel is ideal for travelers seeking a quiet, affordable stay with easy access to shopping and local attractions. While the rooms are described as small and basic, they are consistently noted as clean and comfortable, with modern amenities like free Wi-Fi and smart TVs.

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How guests rate it

Location
87
Facilities
83
Staff & Service
95
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, particularly from Ms. Anju, who is frequently praised for her helpfulness and professionalism.
  • Clean, well-maintained rooms with modern amenities like smart TVs and free Wi-Fi.
  • Convenient location near Lulu Mall and public transit, making it ideal for shopping and exploring Kochi.

Worth knowing

  • Some guests found the location difficult to find due to poor signage and a broken road leading to the hotel.
  • A few negative reviews mention cleanliness issues in bathrooms and a lack of in-house dining options.
  • Rooms are described as small and basic, with limited space and no restaurant on-site.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Hot tub
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Room service
  • Breakfast (extra charge)
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Wake up calls
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Not accessible
  • Accessible parking
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker

Common questions

Is the hotel clean and well-maintained?

Yes, The Lotaz Hotel is known for being clean and well-maintained, with modern amenities like smart TVs and free Wi-Fi. However, a few guests have mentioned occasional cleanliness issues in bathrooms.

How is the service at The Lotaz Hotel?

The service is highly praised, with 54 positive mentions and only 3 negative. Guests especially commend Ms. Anju for her exceptional hospitality and professionalism.

Is there a restaurant or dining option available at the hotel?

No, there is no restaurant on-site. However, breakfast is available for an extra charge, and room service is offered.

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