The Reach Hotel

The Reach Hotel, R Madhavan Nair Rd, Pallimukku, Kochi, Ernakulam, Kerala 682016

4.4 · 1,237 reviews analysed
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Gumo's take

The Reach Hotel in Kochi is known for its budget-friendly, spacious rooms and consistently friendly, helpful staff. Guests frequently praise the cleanliness of rooms and bathrooms, the proximity to public transit and major attractions like Ernakulam Shiva Temple, and the complimentary breakfast. While most reviews are positive, a few highlight issues with maintenance, such as unclean linens and malfunctioning air conditioning. Ideal for solo travelers, families, and business visitors seeking good value and a convenient location.

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How guests rate it

Location
88
Facilities
75
Staff & Service
90
Room Comfort & Cleanliness
82

What guests love

  • Highly praised staff, including specific mentions of individuals like Ananthu, Vimal, and Antony, who are described as friendly, helpful, and responsive.
  • Clean and spacious rooms with 24/7 hot water and centralized air conditioning, often described as 'budget-friendly luxury'.
  • Convenient location near public transit, major attractions, and dining options, with many guests noting it as 'ideal for exploring the city'.

Worth knowing

  • Some guests reported issues with cleanliness, including dirty linens, towels, and bathroom conditions.
  • Occasional complaints about malfunctioning air conditioning and poor maintenance of certain amenities.
  • A few negative reviews highlighted poor service from front desk staff and unmet expectations regarding room cleanliness and comfort.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Elevator
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning in some rooms
  • Coffee maker in some rooms

Common questions

Is breakfast included at The Reach Hotel?

Yes, complimentary breakfast is included at The Reach Hotel, with guests frequently praising the breakfast buffet for its quality and variety.

How is the cleanliness of the rooms and bathrooms?

The rooms are generally clean and spacious, with positive feedback on cleanliness. However, a few guests reported issues with dirty linens and towels, and some bathroom cleanliness concerns.

Is the hotel located near public transportation and major attractions?

Yes, The Reach Hotel is conveniently located within a 12-minute walk to Ernakulam Shiva Temple and a 14-minute walk to the nearest public transit, making it ideal for exploring the city.

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