The Reach Hotel

The Reach Hotel, R Madhavan Nair Rd, Pallimukku, Kochi, Ernakulam, Kerala 682016

★ 4.4 · 1,258 reviews analysed
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Gumo's take

The Reach Hotel in Kochi is a budget-friendly option known for its clean, spacious rooms and friendly, helpful staff. It is particularly well-suited for families, business travelers, and solo visitors due to its convenient location near public transit, major attractions, and the VFS Global office. Guests frequently praise the hotel's cleanliness, 24/7 hot water, and proximity to local amenities. While the hotel receives mostly positive feedback, some guests have noted issues with cleanliness in specific areas and occasional service inconsistencies.

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How guests rate it

Location
90
Facilities
74
Staff & Service
88
Room Comfort & Cleanliness
82

What guests love

  • Clean and spacious rooms with modern amenities like centralized air conditioning and 24/7 hot water.
  • Friendly and helpful staff, with several guests specifically mentioning the assistance of individuals like Antony, Vimal, and Ananthu.
  • Strategic location near public transit, major tourist attractions, and the VFS Global office, making it ideal for both leisure and business travelers.

Worth knowing

  • Some guests reported issues with cleanliness in specific areas, such as dirty towels, stained bed linens, and poorly maintained bathrooms.
  • A few reviews mentioned problems with Wi-Fi performance and slow room service.
  • Noise from late-night guests and parties has been reported, which may be disruptive for families or those seeking a quiet stay.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Business center
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Elevator
  • Parking (free)
  • Self parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Air conditioning in some rooms
  • Coffee maker in some rooms

Common questions

Is The Reach Hotel suitable for families, and what amenities are available for them?

Yes, The Reach Hotel is well-suited for families, with spacious rooms and a quiet atmosphere praised by many guests. Amenities like a 24-hour front desk, baggage storage, and proximity to public transit and attractions like the Ernakulam Shiva Temple make it convenient for family stays.

What are the main concerns guests have about cleanliness at The Reach Hotel?

While the hotel is generally praised for cleanliness, some guests have reported issues such as dirty towels, stained bed linens, and poorly maintained bathrooms. These concerns are noted in the negative cleanliness sentiment, with 28 negative reviews out of 147 total.

Does The Reach Hotel offer free breakfast, and what do guests say about it?

Yes, The Reach Hotel offers a free breakfast buffet, which is one of its highlighted features. Guests frequently praise the quality and variety of the breakfast, with 32 positive reviews on this aspect compared to only 2 negative ones.

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