Heaven Valley Resorts
Heaven Valley Resorts, Palozhukumpara Waterfalls Road, Kolahalamedu, Vagamon, Kerala 685501
Gumo's take
Heaven Valley Resorts in Kolahalamedu, Vagamon, is a family-friendly and pet-friendly retreat known for its serene mountain and tea plantation views, spacious and clean cottages, and excellent service. Guests frequently praise the staff for their attentiveness and hospitality, particularly mentioning Mr. Ajesh and Mr. Teenesh for their exceptional support. The resort is ideal for families, couples, and groups seeking a peaceful getaway with access to nearby attractions like Vagamon Meadows and Pine Forest. Its unique features, such as a fitness center, spa, and 24-hour room service, set it apart in the region.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 88
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 93
What guests love
- Exceptional staff service, with multiple reviews highlighting the friendliness and responsiveness of the management and staff, including Mr. Ajesh and Mr. Teenesh.
- Spacious, clean, and well-maintained cottages with scenic mountain and tea plantation views, often described as 'heavenly' and 'serene'.
- Family and pet-friendly environment with dedicated amenities like a kids' club, babysitting, and a play area, making it ideal for multi-generational stays.
Worth knowing
- A few negative reviews mention cleanliness issues in some rooms and bathrooms, including dust and unclean toilets.
- Dining options are limited, with some guests noting that dinner orders must be placed early and that the food quality can be inconsistent.
- The road to the resort is described as difficult for amateur drivers and non-turbo vehicles due to steep inclines and gravel parking.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Fitness center
- Massage
- Sauna
- Spa
- Doctor on call
- Accessible
- Accessible parking
- Pet-friendly (extra charge)
- Dogs allowed
- Cats allowed
- Air conditioning
- Kitchen in some rooms
- Refrigerator in some rooms
- Microwave in some rooms
- Coffee maker
- Minibar in some rooms
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Nightclub
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Business center
- Meeting rooms
- Arabic
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
Common questions
Is Heaven Valley Resorts pet-friendly, and are there any additional charges for pets?
Yes, Heaven Valley Resorts is pet-friendly, allowing dogs and cats, though there is an extra charge for bringing pets. Guests have praised the pet-friendly environment, and the resort provides dedicated amenities for pets.
What are the main dining options and food quality like at the resort?
The resort has a restaurant and offers 24-hour room service. While breakfast is highly praised, some guests have noted that dinner orders must be placed early and that the food quality can be inconsistent. The dining options are considered limited by a few reviewers.
How is the cleanliness of the rooms and bathrooms at Heaven Valley Resorts?
Most guests praise the cleanliness of the resort, with positive reviews about the spacious and well-maintained cottages. However, a few reviews mention cleanliness issues in some rooms and bathrooms, including dust and unclean toilets.
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