Coffee Valley Resort

Coffee Valley Resort, Nelliyampathy - Seetharkundu Rd, Sitargundu Estate, Kollengode South, Kerala 678508

4.5 · 344 reviews analysed
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Gumo's take

Coffee Valley Resort is a jungle retreat nestled in the lush forests of Nelliyampathy, offering a serene and adventurous escape for nature lovers and off-road enthusiasts. It is best suited for groups, friends, and families seeking a peaceful, immersive experience in nature. The resort is known for its scenic off-road jeep rides to the property, homely food, and cozy cottages. While the location and ambiance are frequently praised, some guests have reported issues with cleanliness, maintenance, and unexpected additional charges.

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How guests rate it

Location
90
Facilities
70
Staff & Service
85
Room Comfort & Cleanliness
65

What guests love

  • Stunning natural location in the middle of the forest, ideal for off-road adventures and nature immersion.
  • Friendly and helpful staff, with many guests praising the hospitality and responsiveness of the team.
  • Homely and tasty food, with several reviews highlighting the quality and quantity of meals.

Worth knowing

  • Issues with room cleanliness and maintenance, including reports of unclean beds, malfunctioning bathrooms, and the presence of leeches.
  • Some guests reported unexpected additional charges and discrepancies in pricing, leading to dissatisfaction.
  • The off-road journey to the resort can be challenging, with concerns about the bumpy ride and accessibility for those with back problems.
  • A few guests mentioned safety concerns, including sightings of snakes and a lack of proper safety measures.

Amenities

  • Wi-Fi (free)
  • Cash
  • Checks
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Private car service
  • Local shuttle
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Room service
  • Breakfast (free)
  • Tennis
  • Air conditioning in some rooms
  • Kitchen in some rooms
  • Refrigerator in some rooms

Common questions

Is the hotel suitable for families and groups?

Yes, Coffee Valley Resort is best suited for groups, friends, and families, offering a peaceful and immersive experience in nature with amenities like free breakfast, room service, and a restaurant.

What are the main concerns guests have reported about the hotel?

Some guests have reported issues with room cleanliness and maintenance, such as unclean beds and malfunctioning bathrooms, as well as unexpected additional charges and safety concerns like snake sightings.

What are the key highlights of the resort according to guest reviews?

Guests frequently praise the resort's stunning natural location in the forest, the friendly and helpful service, and the quality of the homely breakfast. It is also one of the few hotels in the area with air conditioning and rooms equipped with refrigerators.