Nexstay Treats Inn
Nexstay Treats Inn, 1 Varcity bay, Bilathikulam Rd, Bilathikkulam, Kozhikode, Kerala 673011
Gumo's take
Nexstay Treats Inn in Kozhikode Calicut is a budget-friendly hotel with a 3.6/5 aggregate rating, offering basic amenities like 24-hour front desk, air conditioning, and free Wi-Fi. While some guests praise the friendly staff and convenient location near the beach and city center, others report significant issues with cleanliness, room maintenance, and poor customer service. The hotel is best suited for budget travelers who prioritize location and affordability over high-end comfort or consistent service quality.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 52
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 48
What guests love
- Friendly and helpful staff, particularly at the front desk, as noted in multiple 5-star reviews.
- Convenient location near Kozhikode Beach and major attractions like the Pazhassi Raja Archaeological Museum.
- Rooms are generally described as clean and well-maintained in some positive reviews, with a few guests mentioning comfortable beds and good air conditioning.
Worth knowing
- Recurring complaints about unclean rooms, including dirty linens, mold, and insect infestations, especially in 1-star reviews.
- Poor customer service, with reports of rude or unresponsive staff at the front desk and during check-in/check-out.
- Issues with room maintenance, such as broken AC units, malfunctioning TVs, and unhygienic bathroom conditions.
- Some guests noted misleading photos and a lack of amenities like bottled water and proper housekeeping.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning
- Room service
- Kid-friendly
Common questions
Is the hotel clean and well-maintained?
Opinions are mixed regarding cleanliness. While some guests found the rooms clean and well-maintained, others reported significant issues such as dirty linens, mold, and insect infestations, particularly in negative reviews.
How is the customer service at Nexstay Treats Inn?
Customer service experiences are divided. Some guests praised the friendly and helpful front desk staff, while others reported poor service, including rude or unresponsive staff during check-in and check-out.
Is the hotel location convenient for sightseeing?
Yes, the hotel is conveniently located near Kozhikode Beach and major attractions like the Pazhassi Raja Archaeological Museum, which is only a 6-minute drive away, making it ideal for travelers who want easy access to local landmarks.
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