Hotel Beverly Plaza Kozhikode
Hotel Beverly Plaza Kozhikode, KMC - 61/8268, Palayam Rd, Palayam, Kozhikode, Kerala 673001
Gumo's take
Hotel Beverly Plaza Kozhikode is a budget-friendly option located near the railway station and local shopping areas, offering kitchenettes and 24-hour room service. However, it is plagued by recurring issues with cleanliness, maintenance, and poor service. Guests frequently report unclean rooms and bathrooms, dirty linens, malfunctioning amenities like AC and hot water, and unresponsive or rude staff. While the location is convenient, the hotel's poor upkeep and inconsistent service make it unsuitable for travelers seeking comfort or reliability.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 40
- Staff & Service
- 28
- Room Comfort & Cleanliness
- 32
What guests love
- Proximity to Kozhikode Railway Station and local shopping areas
- 24-hour room service, a rare feature in the area
- Rooms include kitchenettes for added convenience
Worth knowing
- Recurring complaints about unclean and poorly maintained rooms and bathrooms, including dirty linens and foul odors
- Frequent reports of malfunctioning amenities like AC, hot water, and non-functional electrical systems
- Poor and unresponsive service from staff, including rude and indifferent behavior
- Lack of basic hygiene and maintenance, including infestations and uncleaned facilities
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- Cash
- Parking (free)
- Self parking (free)
- Car rental onsite
- Local shuttle
- Not accessible
- Accessible elevator
- Air conditioning
- Kitchen in some rooms
- Room service (24 hour)
- Breakfast (free)
- Front desk (24 hour)
- Baggage storage
- Convenience store
- Full-service laundry
- Elevator
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Doctor on call
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel clean and well-maintained?
No, the hotel has recurring complaints about cleanliness and maintenance. Guests frequently report unclean rooms and bathrooms, dirty linens, and foul odors, with negative sentiment on cleanliness being significantly higher than positive.
Does the hotel have 24-hour room service?
Yes, Hotel Beverly Plaza Kozhikode offers 24-hour room service, which is a rare feature in the area and confirmed in both the hotel highlights and amenities section.
How is the service quality at the hotel?
The service quality is poor, with frequent reports of unresponsive or rude staff. The sentiment breakdown shows 24 negative and only 7 positive comments about service, indicating a significant issue with guest satisfaction in this area.
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