Hotel Metro Manor
Hotel Metro Manor, The Metro Manor Calicut, Mini Bypass Rd, opposite Baby Memorial Hospital, Arayidathupalam, Kozhikode, Kerala 673004
Gumo's take
Hotel Metro Manor is a mid-range hotel in Kozhikode, known for its proximity to Baby Memorial Hospital and the city center. It is often chosen by travelers for short stays, particularly those needing access to nearby medical facilities or transportation hubs. The hotel is praised for its clean rooms, 24-hour front desk, and friendly service, though some guests have reported inconsistent staff behavior and issues with pricing. While the property is well-maintained and offers basic amenities like free breakfast and parking, negative reviews highlight occasional poor customer service and limited dining options.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 65
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 72
What guests love
- Clean and well-maintained rooms, with many guests noting the neatness and comfort of the accommodations.
- 24-hour front desk service and flexible check-out times, which are appreciated by travelers with late arrivals or departures.
- Strategic location near Baby Memorial Hospital, bus stations, and the city center, making it convenient for both medical and business travelers.
Worth knowing
- Inconsistent staff behavior, with several reviews citing rude or unprofessional front desk staff, including one guest who reported a receptionist asking intrusive questions.
- Limited dining options and mixed reviews about food quality, with some guests describing the restaurant as overpriced and poorly maintained.
- Occasional complaints about pricing, with some guests feeling the cost is higher than comparable hotels in the area, especially for extended stays.
- Some reports of small, basic rooms with limited amenities, including one guest who noted the AC was not effective and another who mentioned torn curtains.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Air conditioning in some rooms
- Room service
- Breakfast (free)
- Kid-friendly
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
Common questions
Is the hotel clean and well-maintained?
Yes, Hotel Metro Manor is generally clean and well-maintained, with many guests praising the neatness and comfort of the rooms. However, a few guests have noted minor issues like torn curtains or ineffective air conditioning in some rooms.
What are the service quality reviews like at Hotel Metro Manor?
Service at the hotel is a mixed experience. While there are 40 positive mentions of service, there are also 25 negative reviews, with some guests reporting rude or unprofessional behavior from the front desk staff, including intrusive questions.
Does the hotel offer free breakfast and other amenities?
Yes, Hotel Metro Manor offers free breakfast along with other amenities such as free Wi-Fi, free parking, 24-hour front desk service, and room service. However, some guests have found the dining options limited and the restaurant overpriced.
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