Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode

Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode, 12/3875, Ram Mohan Rd, Chindhavalappu, Palayam, Kozhikode, Kerala 673004

3.8 · 1,648 reviews analysed
Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode – photo 1
Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode – photo 2
Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode – photo 3
Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode – photo 4

Gumo's take

Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode is a contemporary hotel offering free breakfast, two restaurants, and a fitness center, located in a central area near Kozhikode Beach and major landmarks like Tali Maha Shiva Kshetram. While praised for its service and breakfast buffet, the hotel faces recurring complaints about outdated rooms, poor bathroom maintenance, and inconsistent air conditioning. It is most suitable for budget-conscious travelers or business guests seeking a convenient location, though it may not meet expectations for luxury or modern amenities.

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How guests rate it

Location
80
Facilities
62
Staff & Service
72
Room Comfort & Cleanliness
58

What guests love

  • Praised for friendly and helpful service, with several guests specifically mentioning courteous staff at the front desk and restaurant.
  • Breakfast buffet is a highlight, with positive sentiment and multiple reviews noting a good variety of options.
  • Convenient location in the heart of Kozhikode, within walking distance to major attractions and transportation hubs like the railway station.

Worth knowing

  • Recurring complaints about outdated and poorly maintained rooms, including issues with air conditioning, bathroom cleanliness, and general wear and tear.
  • Negative sentiment around bathroom quality, with many reviews citing unclean or poorly functioning facilities.
  • Some guests reported inconsistent or unprofessional behavior from staff, including rude receptionists and poor handling of bookings and complaints.
  • Facilities like the gym and restaurant received mixed reviews, with some guests noting delays in food service and limited dining options.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Fitness center (free)
  • Spa
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Restaurant
  • Table service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Baggage storage
  • Currency exchange
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Airport shuttle (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen

Common questions

Is the breakfast at Keys Select By Lemon Tree Hotels, Malabar Gate, Kozhikode worth it?

Yes, the breakfast buffet is a highlight of the hotel, with positive sentiment from guests who praised the variety of options available.

What are the common complaints about the hotel rooms?

Guests have frequently complained about outdated and poorly maintained rooms, including issues with air conditioning, bathroom cleanliness, and general wear and tear.

Is the hotel a good choice for business travelers?

Yes, the hotel is suitable for business travelers due to its convenient central location and positive business-related reviews, though some may find the room conditions and amenities less than ideal.

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