Nexstay Kassaba Inn

Nexstay Kassaba Inn, Taluk Office Road, Near Maharani Hotel, Op. Sahakarna Bhavan, Puthiyara, Kozhikode, Kerala 673004

5-star property 3.7 · 239 reviews analysed
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Gumo's take

Nexstay Kassaba Inn is a budget-friendly hotel in Kozhikode, known for its central location and decent room sizes. While some guests praise the cleanliness, helpful staff, and proximity to local attractions, others report significant issues with hygiene, including bed bugs and cockroaches. The hotel is best suited for travelers prioritizing location and affordability over luxury or guaranteed cleanliness.

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How guests rate it

Location
80
Facilities
58
Staff & Service
65
Room Comfort & Cleanliness
52

What guests love

  • Convenient location in the heart of Kozhikode, close to major attractions like Kozhikode Beach and Mananchira
  • Some guests report clean rooms and friendly, helpful staff interactions
  • Affordable pricing with amenities like breakfast, Wi-Fi, and parking

Worth knowing

  • Recurring complaints about bed bugs, cockroaches, and poor hygiene in rooms and bathrooms
  • Inconsistent service quality, with reports of rude or unresponsive staff
  • Bathrooms are frequently criticized for being small, smelly, and poorly maintained

Amenities

  • Breakfast
  • Wi-Fi
  • Parking
  • Front desk
  • Full-service laundry
  • Local shuttle
  • Room service
  • No pools
  • No hot tub
  • No spa

Common questions

Is the hotel clean and hygienic?

Opinions on cleanliness are mixed. While some guests praise the cleanliness, others report significant issues like bed bugs, cockroaches, and poor hygiene in rooms and bathrooms.

How is the service at Nexstay Kassaba Inn?

Service quality is inconsistent. While many guests appreciate friendly and helpful staff, others have reported rude or unresponsive interactions.

What are the bathroom conditions like?

Bathroom conditions are frequently criticized. Guests often report that bathrooms are small, smelly, and poorly maintained, with 19 negative reviews compared to only 2 positive ones.

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