Park Residency Palayam

Park Residency Palayam, GH Road, Opp Government Women and Children Hospital, Palayam, Kozhikode, Kerala 673001

3.7 · 1,316 reviews analysed
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Gumo's take

Park Residency Palayam is a budget-friendly hotel in Kozhikode, best suited for business travelers or solo visitors due to its central location and basic amenities. It offers clean, functional rooms, a 24-hour front desk, and a restaurant with a bar. However, it is not ideal for families due to the attached bar and its proximity to a busy street. While the hotel is praised for its cleanliness and location near the railway station and local attractions, recurring complaints include poor parking, inconsistent service, and issues with room comfort and maintenance.

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How guests rate it

Location
78
Facilities
58
Staff & Service
55
Room Comfort & Cleanliness
62

What guests love

  • Clean and well-maintained rooms with basic amenities like air conditioning and free breakfast
  • Convenient location near the railway station and major attractions like Mittayi Theruvu and Tali Maha Shiva Kshetram
  • 24-hour front desk and availability of free parking

Worth knowing

  • Poor parking situation, with limited and narrow spaces, often requiring guests to use a nearby paid parking lot
  • The attached bar creates an uncomfortable atmosphere for families and guests, with reports of noise, drunk patrons, and shared entrances
  • Inconsistent service quality, with multiple complaints about rude or unresponsive staff and slow room service
  • Issues with room maintenance, including non-functional AC, poor bed comfort, and occasional cleanliness problems like dust and cockroaches

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Air conditioning
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Boutique shopping
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle

Common questions

Is Park Residency Palayam suitable for families?

No, Park Residency Palayam is not ideal for families due to the attached bar, which can create an uncomfortable atmosphere with noise and drunk patrons, and shared entrances. There are also reports of poor room comfort and maintenance that may affect family stays.

What are the main issues with the hotel's parking?

The hotel has a poor parking situation with limited and narrow free parking spaces. Many guests end up using a nearby paid parking lot, which can be inconvenient and add extra costs.

How is the service quality at Park Residency Palayam?

Service quality at the hotel is inconsistent, with multiple complaints about rude or unresponsive staff and slow room service. However, there are also positive mentions of service, so the experience may vary.

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