Royal Plaza Glitz Inn

Royal Plaza Glitz Inn, 332, Mini Bypass Rd, Near M.I.M.S Hospital, Govindapuram, Kozhikode, Kerala 673016

4.2 · 183 reviews analysed
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Gumo's take

The Royal Plaza Glitz Inn in Kozhikode is a budget-friendly hotel with a prime location near Lulu Mall and the city center, making it convenient for both tourists and business travelers. It is known for its clean and well-maintained rooms, friendly staff, and complimentary breakfast, which many guests praise. However, some guests have reported issues with room maintenance, such as malfunctioning AC and broken bathroom fixtures, as well as inconsistent service from certain staff members. Despite these limitations, the hotel is generally seen as a good value for money and is recommended for short stays.

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How guests rate it

Location
85
Facilities
75
Staff & Service
70
Room Comfort & Cleanliness
72

What guests love

  • Clean and well-maintained rooms with good air conditioning and ventilation, as noted in multiple positive reviews.
  • Friendly and helpful staff, with some guests specifically mentioning excellent service from individuals like Akshith and Ansaf Safwan.
  • Complimentary breakfast that is described as tasty and fresh, with a variety of options.

Worth knowing

  • Issues with room maintenance, including malfunctioning AC, broken bathroom fixtures, and occasional foul smells or unclean conditions.
  • Inconsistent service from some staff members, with reports of rude behavior and poor communication, particularly at the front desk and buffet.
  • Parking challenges, with limited and congested underground parking and an unsafe open parking area nearby.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Air conditioning
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar in some rooms
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Accessible
  • Arabic
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is breakfast included at Royal Plaza Glitz Inn, and what do guests say about it?

Yes, complimentary breakfast is included at the hotel. Guests consistently praise the breakfast as tasty, fresh, and varied, with 11 positive reviews and only 1 negative review.

What are the main concerns guests have about the hotel's rooms?

Some guests have reported issues with room maintenance, such as malfunctioning AC, broken bathroom fixtures, and occasional foul smells or unclean conditions. However, the overall sentiment about the property is positive, with 28 positive reviews and only 3 negative ones.

How is the service at Royal Plaza Glitz Inn, and are there any specific staff members mentioned?

The service is generally praised, with 32 positive reviews and 4 negative ones. Some guests specifically mentioned excellent service from staff members like Akshith and Ansaf Safwan, though there have been reports of inconsistent or poor service from others, particularly at the front desk.

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