Park Hyatt Siem Reap

Park Hyatt Siem Reap, Sivutha Blvd, Krong Siem Reap 17252, Cambodia

4.7 · 880 reviews analysed
Park Hyatt Siem Reap – photo 1
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Gumo's take

Park Hyatt Siem Reap is a luxurious oasis in the heart of the city, known for its exceptional service, elegant design, and cultural immersion. Guests consistently praise the attentive and warm staff, who go above and beyond to create memorable experiences. The hotel offers a tranquil retreat with two beautiful pools, a spa, and a chic Cambodian restaurant. It is particularly well-suited for honeymooners, cultural travelers, and those seeking a high-end stay with easy access to Angkor Wat and Siem Reap’s vibrant city center.

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How guests rate it

Location
94
Facilities
89
Staff & Service
96
Room Comfort & Cleanliness
92

What guests love

  • Outstanding staff service, with many guests highlighting the kindness, attentiveness, and proactive nature of the team members, including individuals like Marilyn, Marylin, and Vivi.
  • Beautifully designed and well-maintained facilities, including two pools, a spa, and a lush courtyard with a banyan tree, offering a peaceful retreat from the city.
  • Cultural experiences such as the nightly Apsara dance performances and traditional Cambodian cuisine, which add a unique and authentic touch to the guest experience.

Worth knowing

  • Some guests noted that the hotel is starting to show its age, with dated rooms and facilities in need of refreshment, particularly in the gym and pool areas.
  • A few reviews mentioned issues with noise from air conditioning units and potential maintenance disruptions, affecting sleep quality in some rooms.
  • The hotel’s pricing for food and drinks was criticized as significantly higher than local alternatives, which may be a drawback for budget-conscious travelers.

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Currency exchange
  • Full-service laundry
  • Self-service laundry
  • Elevator
  • Social hour
  • Wake up calls
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Parking (free)
  • Self parking (free)
  • Valet parking (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • French
  • Italian
  • Japanese
  • Mandarin
  • Private bathroom
  • Bathtub
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Room service (24 hour)
  • Breakfast (extra charge)
  • Breakfast buffet
  • Bicycle rental (free)
  • Golf
  • Boutique shopping
  • Kid-friendly
  • Babysitting
  • Activities for kids
  • Pool
  • Outdoor pool
  • Lazy river
  • Wading pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Massage
  • Sauna
  • Spa
  • Doctor on call
  • Business center
  • Meeting rooms
  • Air conditioning
  • Kitchen in some rooms
  • Refrigerator in some rooms
  • Microwave in some rooms
  • Coffee maker
  • Minibar

Common questions

What are the standout features of Park Hyatt Siem Reap?

Park Hyatt Siem Reap is known for its outstanding staff service, beautifully designed facilities including two pools and a spa, and cultural experiences like nightly Apsara dance performances and traditional Cambodian cuisine.

Are there any limitations or issues guests have reported about the hotel?

Some guests noted that the hotel is showing its age, with dated rooms and facilities, and a few mentioned noise from air conditioning units and maintenance disruptions affecting sleep quality in some rooms.

Is the hotel suitable for travelers looking for a cultural experience?

Yes, the hotel is well-suited for cultural travelers, offering immersive experiences such as traditional Cambodian cuisine and nightly Apsara dance performances.

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