The Garden Asia Resort

The Garden Asia Resort, No. 40/2, Thagachuguppe Main Road, Mysore Rd, South, Kumbalgodu, Bengaluru, Karnataka 560074

3.9 · 3,797 reviews analysed
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Gumo's take

The Garden Asia Resort is a family-friendly, event-oriented property in Kumbalgodu, Bengaluru, known for its expansive grounds, outdoor pool, and recreational activities like zip lines and cricket. While it offers a peaceful, green environment and a range of amenities for group events and family stays, reviews highlight inconsistencies in cleanliness, room maintenance, and service quality. Guests praise the food and pool but often note outdated rooms, poor bathroom conditions, and management shortcomings.

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How guests rate it

Location
72
Facilities
68
Staff & Service
59
Room Comfort & Cleanliness
52

What guests love

  • Well-maintained outdoor pool and spacious grounds ideal for events and family outings.
  • Variety of recreational activities for children and adults, including adventure games and sports facilities.
  • Positive feedback on food quality and variety, with some guests noting tasty and hygienic meals.

Worth knowing

  • Recurring complaints about poor room and bathroom cleanliness, including unhygienic conditions and lack of basic amenities like working AC and functioning taps.
  • Inconsistent and sometimes rude service from staff, with reports of unresponsiveness and poor management of guest requests.
  • Outdated and poorly maintained rooms, with issues like broken fixtures, lack of modern amenities, and uncomfortable sleeping conditions.
  • Management shortcomings in event coordination and guest communication, leading to poor experiences during weddings and corporate events.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Game room
  • Kid-friendly
  • Activities for kids
  • Kids' club
  • Parking (free)
  • Self parking (free)
  • Accessible
  • Accessible pool
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Elevator
  • Housekeeping (daily)
  • Outdoor pool
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • English
  • Hindi
  • Private bathroom
  • Shower

Common questions

Is the hotel suitable for family stays, and what amenities are available for children?

Yes, The Garden Asia Resort is family-friendly and offers a variety of amenities for children, including a kids' club, activities for kids, and a game room. The spacious grounds and recreational activities like zip lines also make it ideal for family outings.

What are the main issues guests have reported about the hotel's rooms and bathrooms?

Guests have reported recurring issues with room and bathroom cleanliness, including unhygienic conditions, broken fixtures, and lack of basic amenities like working AC and functioning taps. Many also note that the rooms are outdated and poorly maintained.

Does the hotel have a pool, and what do guests say about it?

Yes, the hotel has an outdoor pool, which is one of the few in the area. Guests generally praise the pool, with positive feedback on its quality and maintenance, though some have noted inconsistencies in cleanliness.