Khandala Valley Retreat
Khandala Valley Retreat, plot no. 2, behind lokegaonkar society, Dukes Den Colony, Kune Village, Khandala, Kune N.m., Maharashtra 410302
Gumo's take
Khandala Valley Retreat is a serene, nature-focused hotel nestled in the hills of Kune N.m., offering spacious rooms and a peaceful atmosphere ideal for families and couples seeking a quiet getaway. While the hotel's location near Kune Falls and natural surroundings is a major draw, guest experiences are mixed due to inconsistent maintenance and service quality. Positive reviews highlight the hotel's cleanliness, staff friendliness, and scenic views, while negative feedback often centers on poor room upkeep, hygiene issues, and subpar dining experiences.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 62
- Staff & Service
- 70
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and comfortable rooms with scenic views, particularly the Valley View room with a sit-out area.
- Friendly and helpful staff, with several reviews praising the warmth and responsiveness of the team.
- Strategic location near Kune Falls and other natural attractions, offering a peaceful and scenic environment.
Worth knowing
- Frequent complaints about poor room maintenance, including non-functional appliances, unclean bathrooms, and missing amenities like toiletries and buckets.
- Inconsistent food quality and hygiene, with reports of expired items, unhygienic preparation, and unpalatable meals.
- Issues with facilities upkeep, such as algae in the pool, broken equipment, and poor cleanliness in common areas.
- Unreliable service and slow response times, particularly in addressing guest concerns or providing requested amenities.
Common questions
How is the hotel's location and nearby attractions?
Khandala Valley Retreat is strategically located near Kune Falls and natural attractions, with guests praising its scenic and peaceful environment. It is just a 5-minute drive from Kune Falls, making it a convenient and appealing choice for nature-focused travelers.
What are the common issues guests report about the hotel's maintenance and cleanliness?
Guests frequently report issues with room maintenance, including non-functional appliances, unclean bathrooms, and missing amenities. Cleanliness is a mixed topic, with positive feedback on staff friendliness but negative comments on poor upkeep and hygiene in rooms and common areas.
How is the hotel's service and staff responsiveness?
The hotel's service has mixed feedback. While many guests praise the friendly and helpful staff, there are reports of inconsistent service quality and slow response times when addressing guest concerns or providing requested amenities.
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