Khandala Valley Retreat
Khandala Valley Retreat, plot no. 2, behind lokegaonkar society, Dukes Den Colony, Kune Village, Khandala, Kune N.m., Maharashtra 410302
Gumo's take
Khandala Valley Retreat is a serene, nature-oriented hotel in Kune N.m. that offers a peaceful escape with valley views and proximity to Kune Falls. It is particularly favored by families and couples seeking a quiet, scenic retreat. While many praise the spacious rooms, friendly staff, and clean swimming pool, others report significant issues with hygiene, maintenance, and service reliability. The hotel's location and ambiance are frequently highlighted as major positives, but recurring complaints about cleanliness and infrastructure suggest a need for consistent upkeep.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 60
- Staff & Service
- 72
- Room Comfort & Cleanliness
- 62
What guests love
- Spacious and comfortable rooms with scenic valley views, especially the Valley View room with a sit-out, praised for privacy and aesthetics.
- Friendly and helpful staff, with several guests noting the warm and personalized service, particularly from the management team.
- Proximity to Kune Falls and other natural attractions, offering a tranquil and scenic environment for guests.
Worth knowing
- Recurring reports of poor hygiene in rooms and bathrooms, including unclean bedsheets, dirty floors, and unhygienic food and kitchen areas.
- Issues with maintenance and infrastructure, such as non-functional ACs, broken fixtures, and unclean or poorly maintained swimming pools.
- Inconsistent and delayed service, with complaints about unresponsive staff and long wait times for food and basic amenities.
- Challenging access road conditions, with some guests describing the route as risky and poorly maintained, especially for non-four-wheel-drive vehicles.
Common questions
Is the swimming pool at Khandala Valley Retreat clean and well-maintained?
There are mixed reports about the swimming pool's condition. While it is mentioned as an amenity, guests have reported issues with cleanliness and maintenance of the pool area.
How is the service quality at Khandala Valley Retreat?
The service is generally positive, with many guests praising the friendly and helpful staff. However, some have reported inconsistent and delayed service, including unresponsive staff and long wait times.
How far is the hotel from Kune Falls?
Khandala Valley Retreat is approximately a 5-minute drive from Kune Falls, making it a convenient base for visiting this popular natural attraction.
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