Heaven Hill Resort

Heaven Hill Resort, Village Lalonde, Boisar Chillar Road, 4kms from, NH 48, Lalonde, Maharashtra 401403

4.1 · 212 reviews analysed
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Gumo's take

Heaven Hill Resort is a peaceful, nature-oriented retreat in Lalonde, Nagzari, ideal for families, friends, and couples seeking a tranquil escape. It is praised for its lush green surroundings, spacious rooms, and well-maintained pool area. Guests frequently highlight the cleanliness of the property and the friendly, cooperative staff. However, some reviews note inconsistencies in food quality and service, as well as issues with room facilities like Wi-Fi and AC performance.

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How guests rate it

Location
85
Facilities
72
Staff & Service
80
Room Comfort & Cleanliness
78

What guests love

  • Well-maintained and peaceful environment surrounded by greenery
  • Spacious and clean rooms with a unique tree house accommodation option
  • Friendly and cooperative staff, often described as helpful and polite

Worth knowing

  • Inconsistent food quality and service, with some guests reporting overpriced meals and poor management
  • Issues with room facilities such as non-functional AC, poor Wi-Fi, and lack of basic amenities like drinking water
  • Some negative experiences with abrupt checkouts and poor communication from staff

Common questions

What kind of environment can guests expect at Heaven Hill Resort?

Guests can expect a peaceful, nature-oriented retreat surrounded by lush greenery, making it ideal for those seeking a tranquil escape from the city.

Are there any notable issues with the hotel's facilities or services?

Some guests have reported issues with room facilities such as non-functional AC, poor Wi-Fi, and lack of basic amenities like drinking water, as well as inconsistent food quality and service.

What do guests say about the staff at Heaven Hill Resort?

The staff is frequently praised for being friendly, cooperative, and helpful, with many guests describing them as polite and accommodating.