Best Star Resort (953770-U)
Best Star Resort (953770-U), 07100 16, Jalan Pantai Cenang, Kampung Lubok Buaya, 07000 Langkawi, Kedah, Malaysia
Gumo's take
Best Star Resort is a budget-friendly beachfront hotel in Langkawi's Pantai Cenang, known for its convenient location and proximity to the beach, shops, and restaurants. While it offers a swimming pool, spa, and room service—rare amenities in the area—many guests report outdated rooms, poor soundproofing, and inconsistent cleanliness. The hotel is best suited for travelers prioritizing location over luxury, though recurring complaints about noise, maintenance, and service suggest it may not meet expectations for comfort or hospitality.
Get your personal match score
Run a live research on Best Star Resort (953770-U) — fresh prices across booking sites, decoded reviews, and how well it fits your travel style.
Research this stayHow guests rate it
- Location
- 88
- Facilities
- 60
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 52
What guests love
- Excellent beachfront location with easy access to Pantai Cenang and nearby attractions like Underwater World Langkawi.
- One of the few hotels in the area with a spa, room service, and a swimming pool.
- Breakfast is included and praised for its variety and view.
Worth knowing
- Rooms are outdated and often lack proper soundproofing, leading to noise complaints from neighboring guests and external sources like beachfire shows.
- Recurring issues with cleanliness, including mold, unpleasant odors, and poor maintenance of facilities like air conditioning and plumbing.
- Staff service is inconsistent, with reports of rudeness, unresponsiveness, and favoritism.
- Lack of parking and limited amenities in rooms (e.g., missing hair dryers, limited TV channels, no free drinking water).
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Front desk
- Baggage storage
- Elevator
- Housekeeping (daily)
- Accessible
- Meeting rooms
- Air conditioning
- Minibar
- Restaurant
- Room service
- Breakfast (extra charge)
- Beach front
- Kid-friendly
- Outdoor pool
- Wading pool
- Spa
- Private bathroom
- Shower
Common questions
Is the hotel located near the beach and other attractions?
Yes, Best Star Resort is a beachfront hotel in Langkawi's Pantai Cenang, offering excellent access to the beach and nearby attractions like Underwater World Langkawi, which is within walking distance.
What are the main issues guests report with the rooms?
Guests commonly report that the rooms are outdated, lack proper soundproofing, and have inconsistent cleanliness, including issues like mold, unpleasant odors, and maintenance problems with air conditioning and plumbing.
Does the hotel offer breakfast, and is it included in the stay?
Yes, breakfast is included in the stay and is praised by guests for its variety and the view, making it a positive aspect of the hotel experience.
People also searched for
Pelangi Beach Resort & Spa, Langkawi
Langkawi
★ 4.5 (23,251 reviews analysed)
Pelangi Beach Resort & Spa in Langkawi is a five-star resort that blends traditional Malay architecture with modern…
Resorts World Langkawi
Langkawi
★ 4.2 (13,492 reviews analysed)
Resorts World Langkawi is a family-friendly and affordable hotel located on the southern tip of Langkawi Island…
Rebak Island Resort & Marina, Langkawi
Langkawi
★ 4.4 (9,598 reviews analysed)
Rebak Island Resort & Marina Langkawi is a 390-acre private island resort offering a secluded and tranquil escape in…
The St. Regis Langkawi
Langkawi
★ 4.7 (8,650 reviews analysed)
The St. Regis Langkawi is a luxury resort known for its exceptional service, private beach, and elegant accommodations…
Malibest Resort Sdn. Bhd. (632731-W)
Langkawi
★ 3.7 (8,374 reviews analysed)
Malibest Resort is a 2-star beachfront hotel located in Cenang Beach, Langkawi, offering a range of room types with…
Tanjung Rhu Resort, Langkawi
Langkawi
★ 4.4 (7,469 reviews analysed)
Tanjung Rhu Resort is a 5-star luxury beachfront resort located on the northern tip of Langkawi, Malaysia. Known for its…