Goldsands Hotel Langkawi
Goldsands Hotel Langkawi, Lot 557 & 559, Bandar Pusat Kuah, 07000 Langkawi, Kedah, Malaysia
Gumo's take
Goldsands Hotel Langkawi is a mid-range property in Kuah Town offering spacious rooms, a rooftop pool, and proximity to local attractions like the Night Market and Maha Tower. While some guests praise the room size and views, recurring complaints about cleanliness, maintenance issues, and poor service responsiveness are evident. The hotel is best suited for budget-conscious travelers who prioritize location and room size over consistent service or maintenance quality.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 62
- Staff & Service
- 53
- Room Comfort & Cleanliness
- 58
What guests love
- Spacious and well-sized rooms with some appealing views, particularly from the 13th-floor rooftop pool and restaurant.
- Convenient location within walking distance to Kuah Town's Night Market, Maha Tower, and Eagle Jetty.
- Amenities like the rooftop pool, buffet breakfast, and proximity to dining options are frequently mentioned as positives.
Worth knowing
- Persistent cleanliness issues, including mold, dust, and uncleaned rooms, are repeatedly reported.
- Service responsiveness is poor, with complaints about unhelpful or unresponsive staff, delayed check-ins, and ignored requests.
- Maintenance problems are common, including broken air conditioning, faulty plumbing, and non-functional electronics like TVs and lifts.
- Breakfast and dining options are criticized for limited variety, poor quality, and inconsistent service.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Social hour
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Business center
- Meeting rooms
- Air conditioning
- Coffee maker
- Minibar
- Restaurant
- Table service
- Buffet dinner
- Room service
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental
- Kid-friendly
- Outdoor pool
- Parking (free)
- Self parking (free)
- Car rental onsite
- Accessible
- Accessible parking
- Accessible elevator
- Accessible pool
- English
- Indonesian
- Private bathroom
- Bathtub
- Shower
Common questions
What are the main issues guests have reported with the hotel?
Guests have frequently reported cleanliness issues, including mold and dust, as well as maintenance problems like broken air conditioning and faulty plumbing. Poor service responsiveness, such as unhelpful staff and delayed check-ins, is also a recurring complaint.
What amenities does the hotel offer?
The hotel offers a rooftop pool, 24-hour front desk, free Wi-Fi, a fitness center, business center, meeting rooms, daily housekeeping, turndown service, and dining options including a breakfast and dinner buffet, along with room service.
How is the hotel's location and nearby attractions?
Goldsands Hotel Langkawi is conveniently located in Kuah Town, within walking distance to popular attractions like the Night Market, Maha Tower, and Eagle Jetty, making it a good choice for travelers who prioritize location accessibility.
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