Hotel Lerida
Hotel Lerida, Eastern Express Hwy, opp. to Jupiter Hospital, Thane, D N Nagar, Runwal Nagar, Thane West, Thane, Maharashtra 400601
Gumo's take
Hotel Lerida is a 3-star property in Thane offering casual accommodations with a rooftop restaurant and buffet dining. It is known for its banquet facilities and events management, particularly praised for staff like Shailesh and Sagar who provide attentive service for weddings and celebrations. While some guests appreciate the breakfast buffet and location near Viviana Mall and Upvan Lake, others report recurring issues with cleanliness, air conditioning, and bathroom maintenance. The hotel is best suited for event-based stays or budget-conscious travelers who prioritize location over consistent room quality.
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Research this stayHow guests rate it
- Location
- 72
- Facilities
- 60
- Staff & Service
- 68
- Room Comfort & Cleanliness
- 52
What guests love
- Positive sentiment around banquet services and event management, with multiple reviews praising staff like Shailesh and Sagar for their professionalism and attention to detail.
- Breakfast buffet receives positive feedback, with guests noting the variety and quality of the morning meal.
- Location is a notable strength, with proximity to Viviana Mall, Upvan Lake, and the Eastern Express Highway.
Worth knowing
- Recurring complaints about poor room cleanliness, broken AC units, and malfunctioning bathroom fixtures, with negative sentiment in 'Room', 'Cleanliness', and 'Bathroom' categories.
- Service issues are frequent, including unresponsive staff, poor communication, and unprofessional behavior from management, as reflected in the 'Service' sentiment data.
- Facility limitations include outdated infrastructure, narrow aisles, and limited parking, with some guests comparing the hotel to a 'highway dhaba' due to its small size and capacity constraints.
Amenities
- Wi-Fi (free)
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking
- Valet parking
- Airport shuttle (extra charge)
- Local shuttle
- Business center
- Meeting rooms
- Air conditioning
- Refrigerator
- Coffee maker
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Private bathroom
- Shower
Common questions
Is the breakfast buffet at Hotel Lerida worth mentioning in reviews?
Yes, the breakfast buffet receives positive feedback from guests, with many noting the variety and quality of the morning meal. It is one of the hotel's more praised features.
What are the common complaints about the hotel rooms at Hotel Lerida?
Common complaints include poor room cleanliness, broken air conditioning units, and malfunctioning bathroom fixtures. These issues are frequently mentioned in guest reviews and contribute to a negative sentiment in the 'Room' and 'Bathroom' categories.
How is the service at Hotel Lerida, and are there any standout staff members?
Service at Hotel Lerida has mixed reviews, with 92 positive and 59 negative mentions. However, staff members like Shailesh and Sagar are specifically praised for their professionalism and attention to detail, especially for weddings and events.