Novotel Lisboa

Novotel Lisboa, Av. José Malhoa 1 1A, 1099-051 Lisboa, Portugal

4.0 · 3,926 reviews analysed
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Gumo's take

The Novotel Lisboa is a 4-star hotel located in central Lisbon, offering spacious and modern rooms, a family-friendly atmosphere, and convenient access to public transportation. It is well-suited for both business and leisure travelers, particularly families, thanks to its children's play areas, meeting facilities, and proximity to attractions like the Lisbon Zoo and Gulbenkian Foundation. While the hotel is slightly removed from the main tourist areas, it is easily reachable via metro and offers a friendly, efficient service. Guests praise the comfortable rooms, good breakfast, and the themed bar and restaurant, though some note ongoing renovations and minor maintenance issues.

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How guests rate it

Location
88
Facilities
78
Staff & Service
92
Room Comfort & Cleanliness
85

What guests love

  • Spacious and modern rooms with a variety of room types, including family and executive options
  • Friendly and efficient staff with helpful service, including early check-in when possible
  • Good breakfast with a mix of local and international options, served in a pleasant setting
  • Convenient location with easy access to public transport and nearby attractions like the Lisbon Zoo and Gulbenkian Foundation

Worth knowing

  • Ongoing renovations on the ground floor and façade, which have temporarily affected the pool, gym, and common areas
  • Some guest complaints about cleanliness and air quality in certain rooms, including dust and ventilation issues
  • Location is slightly off the main tourist routes, requiring a metro ride to reach central Lisbon attractions

Common questions

Is the Novotel Lisboa family-friendly, and what amenities are available for children?

Yes, the Novotel Lisboa is family-friendly, offering children's play areas and a variety of room types, including family options, to accommodate guests with kids.

What are the main limitations or ongoing issues at the hotel?

The hotel is currently undergoing renovations on the ground floor and façade, which have temporarily affected the pool, gym, and common areas. Some guests have also reported minor cleanliness and air quality issues in certain rooms.

How is the location of the Novotel Lisboa in terms of accessibility and nearby attractions?

The hotel is located in central Lisbon with convenient access to public transportation. It is near attractions like the Lisbon Zoo and Gulbenkian Foundation, though it is slightly off the main tourist routes and may require a metro ride to reach central Lisbon attractions.