Hyatt Regency Lisbon
Hyatt Regency Lisbon, R. da Junqueira 65, 1300-343 Lisboa, Portugal
Gumo's take
Hyatt Regency Lisbon is a modern, upscale hotel known for its spacious, well-appointed rooms, exceptional service, and unique amenities like a hot tub and fitness center. Guests frequently praise the staff for their warmth and attentiveness, with several reviews highlighting personalized assistance and upgrades. The hotel is particularly well-suited for families, business travelers, and those seeking a quieter, more luxurious stay outside the bustling city center. Its location near the Tagus River and proximity to major attractions like Jerónimos Monastery and LX Factory make it a convenient base for exploring Lisbon.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 82
- Staff & Service
- 93
- Room Comfort & Cleanliness
- 88
What guests love
- Exceptional staff service, with multiple reviews highlighting personalized assistance, upgrades, and friendly interactions from team members like Diogo, Claudia, and Patricia.
- Spacious, modern rooms with thoughtful amenities such as full kitchens, washer/dryers, and smart motion-sensor lighting, especially in higher-tier suites.
- Well-regarded spa and fitness center, including a rare hot tub in the area, with some guests noting the spa as a highlight of their stay.
Worth knowing
- Noise issues in certain rooms due to proximity to a highway, train tracks, and flight paths, affecting the tranquility of the stay for some guests.
- Some guests reported poor-quality bathroom towels and limited amenities in the rooms, which felt inconsistent with the hotel's 5-star positioning.
- The indoor pool is located in the spa and is not included in the room rate, with an additional fee and mandatory swim cap purchase, which some guests found disappointing.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Smoke-free property
- Credit cards
- Debit cards
- Babysitting
- Activities for kids
- Indoor pool
- Hot tub
- Parking (extra charge)
- Self parking (extra charge)
- EV charger
- Transfer
- Car rental onsite
- Accessible
- Accessible elevator
- Accessible pool
- English
- Portuguese
- Spanish
- Private bathroom
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Doctor on call
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Coffee maker
- Minibar
Common questions
Is the hotel's spa and hot tub included in the room rate?
The hot tub is part of the hotel's spa, but it is not included in the room rate. Guests must pay an additional fee and are required to purchase a swim cap to use the facilities.
How is the hotel's service rated by guests?
The hotel's service is highly praised, with 136 positive reviews highlighting the staff's warmth, attentiveness, and personalized assistance. Many guests specifically mention exceptional interactions with team members like Diogo, Claudia, and Patricia.
Are there any noise concerns at the hotel?
Yes, some guests have reported noise issues in certain rooms due to the hotel's proximity to a highway, train tracks, and flight paths, which may affect the tranquility of the stay.
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