Hilton Los Angeles Airport

Hilton Los Angeles Airport, 5711 W Century Blvd, Los Angeles, CA 90045, United States

3.9 · 12,049 reviews analysed
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Gumo's take

The Hilton Los Angeles Airport is a convenient, airport-centric hotel ideal for travelers prioritizing proximity to LAX and reliable shuttle service. It is praised for its spacious, recently renovated rooms, attentive staff, and efficient check-in processes. However, some guests report issues with outdated facilities, inconsistent room quality, and overpriced amenities. The hotel is best suited for short stays, early flights, or late arrivals, with a strong focus on service and location over luxury.

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How guests rate it

Location
92
Facilities
62
Staff & Service
82
Room Comfort & Cleanliness
68

What guests love

  • Reliable and frequent free airport shuttle service, praised for its convenience and timely operation.
  • Highly attentive and professional front desk and concierge staff, with several guests specifically mentioning individuals like Paola O., Nairoze, and Kirstin for their exceptional service.
  • Recently renovated rooms that are described as modern, clean, and spacious, with some guests noting the comfort of the beds and the views of the airport.

Worth knowing

  • Some rooms are outdated or show signs of wear, with complaints about thin walls, noisy elevators, and issues with bathroom fixtures like low water pressure and chipped surfaces.
  • Overpriced amenities and dining options, including high parking fees, expensive room service, and overpriced food at the hotel's restaurants.
  • Inconsistent service from non-front desk staff, including rude or unhelpful security personnel and shuttle drivers, as noted in several negative reviews.

Amenities

  • Wi-Fi (extra charge)
  • Wi-Fi in public areas
  • Public internet workstation
  • Smoke-free property
  • Credit cards
  • Debit cards
  • Cash
  • Kid-friendly
  • Activities for kids
  • Outdoor pool
  • Hot tub
  • Parking (extra charge)
  • Self parking (extra charge)
  • Valet parking (extra charge)
  • EV charger
  • Airport shuttle (free)
  • Car rental onsite
  • Local shuttle
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Accessible pool
  • English
  • French
  • German
  • Italian
  • Japanese
  • Spanish
  • Restaurant
  • Bar
  • Table service
  • Room service
  • Breakfast (extra charge)
  • Breakfast buffet
  • Vending machines
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Convenience store
  • Self-service laundry
  • Elevator
  • Gift shop
  • Housekeeping (daily)
  • Turndown service
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Meeting rooms
  • Pet-friendly (extra charge)
  • Dogs allowed
  • Cats allowed
  • Air conditioning
  • Refrigerator in some rooms
  • Coffee maker
  • Private bathroom
  • Bathtub
  • Shower

Common questions

Does the hotel offer a shuttle service to and from LAX?

Yes, the Hilton Los Angeles Airport offers a reliable and frequent free airport shuttle service, praised for its convenience and timely operation.

Are the rooms at the hotel recently renovated?

Some rooms are recently renovated and described as modern, clean, and spacious, though other rooms are reported to be outdated or show signs of wear.

Are the amenities and dining options at the hotel reasonably priced?

No, guests have reported that amenities and dining options are overpriced, including high parking fees, expensive room service, and overpriced food at the hotel's restaurants.

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