Mandarin Oriental Palace, Luzern
Mandarin Oriental Palace, Luzern, Haldenstrasse 10, 6002 Luzern, Switzerland
Gumo's take
Mandarin Oriental Palace, Luzern is a luxurious, historic hotel located on the shores of Lake Lucerne, offering breathtaking views of the Swiss Alps and the surrounding landscape. Known for its elegant Belle Époque architecture and modern amenities, it is ideal for travelers seeking a romantic getaway, a family vacation, or a refined retreat. The hotel is praised for its exceptional service, top-tier dining options, and convenient access to Lucerne's cultural and natural attractions.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 80
- Staff & Service
- 95
- Room Comfort & Cleanliness
- 90
What guests love
- Stunning lake and mountain views from most rooms and terraces
- Exceptional service with attentive, multilingual staff
- High-quality dining options, including Michelin-starred cuisine
- Historic Belle Époque architecture combined with modern luxury
Worth knowing
- No indoor swimming pool, though nearby lake access is available
- Some guests reported occasional service inconsistencies and room size issues
- High price point may not suit all budgets
Amenities
- Wi-Fi (free)
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Fitness center (free)
- Treadmill
- Weight machines
- Free weights
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Meeting rooms
- Arabic
- English
- French
- German
- Spanish
- Restaurant
- Bar
- Table service
- Room service (24 hour)
- Breakfast (extra charge)
- Breakfast buffet
- Bicycle rental (free)
- Kid-friendly
- Babysitting
- Hot tub
- Parking (free)
- Self parking
- Valet parking
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Accessible
- Accessible parking
- Accessible elevator
- Pet-friendly
- Dogs allowed
- Air conditioning
- Minibar
Common questions
Does the hotel have a swimming pool?
The hotel does not have an indoor swimming pool, but it offers convenient access to Lake Lucerne for water activities.
What types of payment are accepted at the hotel?
The hotel accepts credit cards, debit cards, NFC mobile payments, and cash.
Is there 24-hour front desk service available?
Yes, the hotel provides 24-hour front desk service for guest convenience.
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