The Palm Court
The Palm Court, Ferozepur Rd, Octroi Post, Mahavir Nagar, Barewal Awana, Ludhiana, Punjab 141012
Gumo's take
The Palm Court in Ludhiana is a mid-range hotel known for its event hosting capabilities, particularly for weddings and family gatherings, and for its rooftop restaurant 'Over the Moon,' which is praised for its ambiance and food. While the hotel has a strong reputation for events and dining, many guests report that the rooms and infrastructure show signs of aging, with inconsistent maintenance and cleanliness. The hotel is praised for its spacious parking and convenient location on the main highway, but service quality is mixed, with some guests experiencing unprofessional or indifferent staff behavior.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 52
What guests love
- The rooftop restaurant 'Over the Moon' is frequently praised for its excellent food, ambiance, and service.
- The hotel is well-suited for hosting events and weddings, with elegant banquet halls and a spacious venue.
- The hotel has ample parking space and is located on the main highway, making it convenient for travelers.
Worth knowing
- Rooms and infrastructure are often described as outdated, with reports of poor maintenance, worn-out furniture, and hygiene issues.
- Service quality is inconsistent, with multiple reports of unprofessional, indifferent, or rude staff behavior.
- Some guests have reported issues with billing discrepancies, overcharging, and poor communication from management.
- Noise and event management issues have been reported, including loud music from events affecting guest rooms.
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Car rental onsite
- Local shuttle
- Accessible
- Air conditioning
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Kid-friendly
Common questions
Is The Palm Court in Ludhiana suitable for hosting weddings or events?
Yes, The Palm Court is well-suited for hosting weddings and family gatherings, with elegant banquet halls and a spacious venue that is frequently praised for event hosting.
What are the common guest complaints about the hotel's rooms and infrastructure?
Guests often report that the rooms and infrastructure are outdated, with issues such as poor maintenance, worn-out furniture, and hygiene concerns.
What is the general feedback about the service quality at The Palm Court?
Service quality is mixed, with some guests experiencing unprofessional or indifferent staff behavior, and there have been reports of billing discrepancies and poor communication from management.
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