Coorg Heights Resort

Coorg Heights Resort, Thalatmane village, post, Madikeri, Karnataka 571201

4.1 · 288 reviews analysed
Coorg Heights Resort – photo 1
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Gumo's take

Coorg Heights Resort is a budget-friendly, family-oriented property in Madikeri, known for its scenic hill views and spacious rooms. While praised for its warm hospitality and helpful staff, especially Mr. Jony and Mr. Rithesh, the hotel faces recurring issues with cleanliness, particularly in bathrooms and rooms. Guests appreciate the breakfast buffet and the 24-hour front desk, but some report outdated infrastructure, poor Wi-Fi, and accessibility challenges due to steep terrain. It suits travelers seeking a peaceful, nature-focused stay who can overlook occasional maintenance shortcomings.

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How guests rate it

Location
78
Facilities
68
Staff & Service
82
Room Comfort & Cleanliness
62

What guests love

  • Spacious rooms with scenic hill views, especially from balcony rooms
  • Friendly and helpful staff, particularly Mr. Jony and Mr. Rithesh, who are praised for their hospitality and responsiveness
  • Guests consistently praise the breakfast buffet and the quality of food served

Worth knowing

  • Recurring complaints about cleanliness, particularly in bathrooms and rooms, including mold, bed bugs, and poor housekeeping
  • Accessibility issues due to steep, uneven terrain and lack of railings, making it unsuitable for elderly or mobility-impaired guests
  • Outdated infrastructure and poor maintenance of certain amenities, such as non-functional fans, TVs, and electrical appliances

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Smoke-free property
  • NFC mobile payments
  • Cash
  • Kid-friendly
  • Activities for kids
  • Parking (free)
  • Self parking
  • Valet parking (extra charge)
  • Private car service (extra charge)
  • Local shuttle
  • Not accessible
  • English
  • Restaurant
  • Table service
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Wake up calls
  • Housekeeping (daily)
  • Air conditioning in some rooms

Common questions

Is the hotel suitable for elderly or mobility-impaired guests?

No, the hotel is not suitable for elderly or mobility-impaired guests due to steep, uneven terrain and a lack of railings, as noted in the accessibility limitations.

What are the main issues guests have reported regarding cleanliness?

Guests have reported recurring cleanliness issues, particularly in bathrooms and rooms, including mold, bed bugs, and poor housekeeping, as highlighted in the key limitations and sentiment breakdown.

Does the hotel offer breakfast, and what is the general guest feedback about it?

Yes, the hotel offers a free breakfast buffet, and guests consistently praise the quality and variety of the food, with 18 positive mentions compared to only 3 negative ones in the sentiment breakdown.

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