Cosmopolitan Hotel Madurai

Cosmopolitan Hotel Madurai, Railway Station premises - 01 Ph.0452 - 2347000, W Veli St, Madurai, Tamil Nadu 625001

3-star property 3.3 · 918 reviews analysed
Cosmopolitan Hotel Madurai – photo 1
Cosmopolitan Hotel Madurai – photo 2
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Gumo's take

Cosmopolitan Hotel Madurai is a 3-star hotel located near the railway station and Meenakshi Temple, offering spacious rooms and a convenient location for travelers. While some guests praise the friendly staff, delicious breakfast, and proximity to local attractions, others report significant issues with cleanliness, room maintenance, and amenities. The hotel is best suited for budget-conscious travelers who prioritize location and are willing to overlook some inconsistencies in service and upkeep.

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How guests rate it

Location
85
Facilities
55
Staff & Service
70
Room Comfort & Cleanliness
45

What guests love

  • Convenient location near Madurai Railway Station and Meenakshi Temple
  • Spacious banquet halls and conference facilities suitable for events and business meetings
  • Friendly and helpful staff, particularly in the restaurant and front office

Worth knowing

  • Poor room maintenance, including broken ACs, non-functional TVs, and unclean bathrooms
  • Inconsistent cleanliness and hygiene, with reports of dirty bedding, towels, and floors
  • Lack of essential amenities like fans, soap, and proper hot water in some rooms

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Restaurant
  • Room service
  • Breakfast (free)
  • Kid-friendly
  • Parking
  • Local shuttle
  • Air conditioning
  • Kitchen

Common questions

Is the hotel located near major attractions in Madurai?

Yes, the hotel is conveniently located near the Madurai Railway Station and the Meenakshi Temple, making it easy for travelers to explore local attractions.

What are the main issues reported by guests regarding the hotel's condition?

Guests have reported poor room maintenance, including broken ACs, non-functional TVs, and unclean bathrooms, as well as inconsistent cleanliness and lack of essential amenities like soap and proper hot water in some rooms.

Does the hotel offer breakfast, and is it included in the stay?

Yes, the hotel offers free breakfast, which is included in the stay and has been praised by some guests for being delicious.

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