Hotel Chentoor

106, Hotel Chentoor, 106, W Perumal Maistry St, Madurai Main, Madurai, Tamil Nadu 625001

3.3 · 331 reviews analysed
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Gumo's take

Hotel Chentoor is a centrally located budget hotel in Madurai, known for its proximity to the Meenakshi Amman Temple and railway station. While it offers basic amenities like a rooftop area and kitchenettes, the property suffers from recurring issues with cleanliness, air conditioning, and staff service. Guests frequently report problems with room maintenance, unhygienic conditions, and inconsistent service, though some praise the location and affordability for short stays.

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How guests rate it

Location
78
Facilities
48
Staff & Service
40
Room Comfort & Cleanliness
42

What guests love

  • Convenient location within walking distance to Meenakshi Amman Temple and railway station
  • Rooms include kitchenettes, a rare feature in the area

Worth knowing

  • Recurring complaints about poor room cleanliness, including unhygienic bedsheets, dirty bathrooms, and insect infestations
  • Air conditioning issues are widespread, with reports of broken units, excessive noise, and lack of temperature control
  • Staff service is inconsistent, with frequent mentions of rudeness, unresponsiveness, and demands for extra money
  • Rooms are described as old, poorly maintained, and lacking in modern amenities or comfort

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Pool
  • Restaurant
  • Room service
  • Kid-friendly
  • Parking
  • Local shuttle
  • Air conditioning
  • Kitchen

Common questions

Is Hotel Chentoor a good option for families with children?

Yes, Hotel Chentoor is kid-friendly and offers rooms with kitchenettes, which can be convenient for families. However, recurring issues with cleanliness, air conditioning, and room maintenance may affect the overall comfort for children.

How is the air conditioning in the rooms?

Air conditioning is a frequently mentioned concern, with 12 negative reviews and only 2 positive ones. Guests report broken units, excessive noise, and poor temperature control, which may impact comfort during your stay.

How would you describe the service at Hotel Chentoor?

Service at the hotel is inconsistent, with 33 negative reviews compared to 19 positive ones. Guests have reported rudeness, unresponsiveness, and demands for extra money from the staff.

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