The Cliff by Zuper

The Cliff by Zuper, Taluka Mahabaleshwar, Panchgani - Mahabaleshwar Rd, near Parsi Point, Taighat, Maharashtra 412805

4.7 · 4,357 reviews analysed
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Gumo's take

The Cliff by Zuper in Mahabaleshwar is renowned for its breathtaking valley views, luxurious rooms, and exceptional hospitality. Guests consistently praise the warm and attentive staff, particularly individuals like Akshay Jadhav and Mitesh Mhatre, who go above and beyond to ensure memorable stays. The property offers a peaceful retreat with amenities like an infinity pool, a well-maintained fitness center, and a variety of dining options, including a popular sushi menu. While the location is praised for its scenic beauty and proximity to attractions like Parsi Point, some guests note that the property is compact and the food prices can be high.

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How guests rate it

Location
90
Facilities
87
Staff & Service
94
Room Comfort & Cleanliness
92

What guests love

  • Exceptional staff service, with multiple guests highlighting individuals like Akshay Jadhav and Mitesh Mhatre for their professionalism and hospitality.
  • Breathtaking valley and mountain views from most rooms, creating a serene and luxurious atmosphere.
  • Well-maintained facilities, including a clean and appealing infinity pool and a fitness center praised for its quality.

Worth knowing

  • Some guests reported that the property feels compact and not as spacious as expected for the price, with limited common areas.
  • A few reviews mention that food prices are high and the quality of some meals, particularly breakfast, could be improved.
  • Issues with room size and amenities, such as hard beds and insufficient cushioning, were noted in a few negative reviews.

Amenities

  • Wi-Fi (free)
  • Game room
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Transfer
  • Local shuttle
  • Kitchen
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Outdoor pool
  • Lifeguard
  • Hot tub
  • Accessible

Common questions

What are the standout features of The Cliff by Zuper in Mahabaleshwar?

The hotel is renowned for its breathtaking valley views, exceptional staff service (notably Akshay Jadhav and Mitesh Mhatre), and well-maintained amenities like the infinity pool and fitness center. Guests also highlight the serene atmosphere and proximity to attractions like Parsi Point.

How is the dining experience at The Cliff by Zuper?

The dining experience is generally positive, with guests praising the breakfast buffet, sushi menu (mentioned 23 times in reviews), and the on-site restaurant. However, some note that food prices are high and the quality of certain meals, particularly breakfast, could be improved.

Is the hotel suitable for families or couples?

Yes, the hotel is suitable for both families and couples. It has a family-friendly kitchenette, a restaurant, and a variety of amenities. Reviews also indicate positive experiences for couples, with a romantic and serene atmosphere.

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