Bookmark Resorts, Manali
Bookmark Resorts, Manali, Near, Log Huts Area Rd, Old Manali, Manali, Himachal Pradesh 175131
Gumo's take
Bookmark Resorts, Manali is a 4-star property known for its scenic views, especially of the Whitecaps and Rohtang Pass, and its warm, personalized hospitality. It is particularly well-suited for families, nature lovers, and those seeking a peaceful retreat in the mountains. The hotel stands out for its 24-hour room service, outdoor pool, spa, and proximity to popular attractions like the Hidimba Devi Temple and Lama Dugh Trek Start Point. Guests frequently praise the staff for their attentiveness and friendliness, though some have noted inconsistencies in food quality and service speed.
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Research this stayHow guests rate it
- Location
- 85
- Facilities
- 76
- Staff & Service
- 92
- Room Comfort & Cleanliness
- 88
What guests love
- Outstanding staff service with multiple guests highlighting the warmth and professionalism of employees like Raj, Sachin, Pooja, and Anil.
- Breathtaking views from the rooms, particularly of the snow-capped mountains and apple orchards.
- Unique amenities such as 24-hour room service, an outdoor pool, and a spa, which are rare in the Manali area.
Worth knowing
- Some guests reported slow service and miscommunication, particularly in the dining area.
- Food quality and variety were criticized in several reviews, with some noting delays and lack of freshness.
- Wi-Fi connectivity issues were mentioned in a few reviews, impacting guest satisfaction.
- Location is somewhat isolated and uphill, with limited taxi availability and a challenging road for large vehicles.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Pool
- Outdoor pool
- Hot tub
- Massage
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Does the hotel offer 24-hour room service?
Yes, Bookmark Resorts, Manali is one of the few hotels in the area with 24-hour room service, which is a unique and highly appreciated amenity.
What are the dining experiences like at the hotel?
Dining experiences at the hotel have mixed reviews; while some guests praised the service, others noted slow service, miscommunication, and issues with food quality and freshness.
Is the hotel suitable for families with children?
Yes, the hotel is kid-friendly and offers activities for children, including a kids' club, making it well-suited for families looking for a mountain retreat.
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