Bookmark Resorts, Manali
Bookmark Resorts, Manali, Near, Log Huts Area Rd, Old Manali, Manali, Himachal Pradesh 175131
Gumo's take
Bookmark Resorts, Manali is a 4-star property known for its scenic views, particularly of the Rohtang Pass and surrounding mountains, and its peaceful, nature-centric ambiance. It is ideal for travelers seeking a tranquil retreat with family-friendly amenities, including a kids' club and 24-hour room service. While the hotel is praised for its warm hospitality and personalized service, some guests have noted inconsistencies in food quality and service speed. Its location, though picturesque and close to major attractions like the Hidimba Devi Temple and Lama Dugh Trek Start Point, is somewhat isolated and requires careful navigation for large vehicles.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 74
- Staff & Service
- 86
- Room Comfort & Cleanliness
- 82
What guests love
- Outstanding staff service with personalized and attentive hospitality, as highlighted by multiple guests and named staff members like Pooja, Kanika, and Anil.
- Stunning views from the rooms, particularly of the snow-capped mountains and apple orchards, which are a major highlight for many guests.
- Family-friendly amenities such as a kids' club, 24-hour room service, and a peaceful, scenic environment.
Worth knowing
- Inconsistent food quality and limited menu variety, with some guests reporting slow service and unavailability of advertised dishes.
- Service speed and communication issues, particularly during peak hours or in dining areas, as noted in several reviews.
- Location challenges, including a narrow and difficult road to the hotel, and a lack of nearby dining options, which can be inconvenient for guests.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Smoke-free property
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Checks
- Kid-friendly
- Activities for kids
- Kids' club
- Parking (free)
- Self parking (free)
- Valet parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Local shuttle
- Accessible
- Private bathroom
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Pool
- Outdoor pool
- Hot tub
- Massage
- Spa
- Business center
- Meeting rooms
- Air conditioning
- Kitchen in some rooms
- Refrigerator
- Microwave in some rooms
- Coffee maker
- Minibar
Common questions
Does the hotel offer 24-hour room service?
Yes, Bookmark Resorts, Manali is one of the few hotels in the area with 24-hour room service, making it convenient for guests at any time of the day or night.
What are the main concerns guests have about the dining experience?
Some guests have noted inconsistencies in food quality and limited menu variety, along with occasional slow service, particularly during peak hours.
Is the hotel suitable for families with children?
Yes, the hotel is family-friendly and offers amenities such as a kids' club, 24-hour room service, and a peaceful, scenic environment, making it ideal for travelers with children.
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