Grand Krisa Resort & Spa

Grand Krisa Resort & Spa, NH-3, near Green Tax barrier, Shallin, Manali, Himachal Pradesh 175143

★ 4.6 · 2,682 reviews analysed
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Gumo's take

Grand Krisa Resort & Spa in Manali is a highly-rated property known for its excellent service, spacious and clean rooms, and scenic views from its balconies. Guests frequently praise the food quality and variety, particularly the breakfast buffet and dinner options. The hotel is well-suited for families, couples, and travelers seeking a comfortable and scenic stay in Manali. Despite a few negative reviews about specific rooms and service inconsistencies, the overall sentiment is overwhelmingly positive, with many guests expressing a desire to return.

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How guests rate it

Location
85
Facilities
82
Staff & Service
90
Room Comfort & Cleanliness
88

What guests love

  • Highly praised service with 796 positive mentions, including cooperative and polite staff behavior.
  • Spacious and clean rooms with scenic views, especially from the balconies, mentioned 42 times in reviews.
  • Excellent food quality and variety, with 317 positive dining mentions and a strong breakfast buffet.

Worth knowing

  • Some negative feedback about bathroom cleanliness and maintenance, including cracked bathtubs and poor ventilation in certain rooms.
  • A few reports of rude or unresponsive staff behavior, particularly at the front desk and among cleaning staff.
  • Issues with air conditioning and heating in some rooms, with 12 negative mentions for air conditioning and complaints about heater functionality during snowfall.

Amenities

  • Wi-Fi
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Kitchen in some rooms
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Pool
  • Fitness center
  • Spa

Common questions

Is the hotel suitable for families, and are there any family-friendly amenities available?

Yes, the hotel is well-suited for families and is explicitly mentioned as kid-friendly in the amenities. It also has spacious rooms and a variety of dining options, making it a good choice for family stays.

What do guests say about the food and dining options at the hotel?

Guests frequently praise the food quality and variety, with 317 positive dining mentions. The breakfast buffet is particularly highlighted, and the hotel also offers a restaurant and buffet dinner options.

Are there any common issues guests have reported about the rooms or facilities?

Some guests have reported issues with bathroom cleanliness and maintenance, including cracked bathtubs and poor ventilation in certain rooms. There are also 12 negative mentions about air conditioning and some complaints about heater functionality during snowfall.

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