Hotel Ibex Manali

Hotel Ibex Manali, The Mall, Road, Manali, Himachal Pradesh 175131

2-star property★ 3.9 · 889 reviews analysed
Hotel Ibex Manali – photo 1
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Gumo's take

Hotel Ibex Manali is a budget-friendly 2-star hotel located on the bustling Mall Road, offering a convenient base for travelers exploring Manali's shopping, dining, and transport hubs. It is praised for its warm, rustic rooms, 24-hour front desk, and in-house restaurant with fresh, on-the-spot food. While the hotel is best suited for budget-conscious travelers seeking a central location, guests should be prepared for mixed experiences with cleanliness and service. The hotel is particularly popular for its proximity to major attractions like the Buddhist Monastery and Van Vihar National Park.

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How guests rate it

Location
90
Facilities
68
Staff & Service
72
Room Comfort & Cleanliness
62

What guests love

  • Prime location on Mall Road, offering easy access to shopping, dining, and transport hubs.
  • Positive feedback on the freshness and quality of food served at the in-house restaurant.
  • 24-hour front desk service, a rare feature in the area.

Worth knowing

  • Mixed reviews on room cleanliness, with some guests reporting dirty linens, broken fixtures, and cockroach infestations.
  • Service quality is inconsistent, with complaints about unresponsive staff, poor food quality, and rude behavior from some employees.
  • Rooms lack ventilation and modern amenities like lifts, making it difficult for elderly or mobility-impaired guests.
  • Issues with Wi-Fi and geyser functionality were frequently reported, affecting guest comfort.

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Checks
  • Kid-friendly
  • Airport shuttle (extra charge)
  • Local shuttle
  • Business center
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast
  • Front desk (24 hour)
  • Full-service laundry
  • Pet-friendly

Common questions

Is Hotel Ibex Manali located in a convenient area for shopping and dining?

Yes, Hotel Ibex Manali is located on the bustling Mall Road, offering easy access to shopping, dining, and transport hubs in Manali.

What are the main concerns guests have about the hotel's cleanliness and service?

Guests have reported mixed experiences with cleanliness, including dirty linens, broken fixtures, and cockroach infestations. Service quality is also inconsistent, with complaints about unresponsive staff and poor food quality.

Does the hotel have a restaurant, and what kind of food is available?

Yes, the hotel has an in-house restaurant that serves fresh, on-the-spot food. It also offers a dinner buffet, and guests have praised the breakfast.

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