Hotel Manali Heart Villa
65JP+256 Hotel Manali Heart Villa, Simsa Village, Nasogi, Manali, Himachal Pradesh 175131
Gumo's take
Hotel Manali Heart Villa is a mid-range property in Manali known for its excellent service and food, particularly praised by families and couples. While the hotel has a high overall rating of 4.7/5, the majority of its 98 reviews are five-star, with a few negative reviews highlighting issues with service and amenities. Guests frequently commend the staff's friendliness and helpfulness, as well as the hotel's scenic views and proximity to Manali's main attractions. However, some guests have reported problems with room quality, Wi-Fi, and staff behavior.
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Research this stayHow guests rate it
- Location
- 80
- Facilities
- 78
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Excellent service and hospitality, with multiple reviews praising the staff's friendliness and responsiveness.
- High-quality food and dining experience, with several guests highlighting the delicious meals and variety.
- Scenic views and a peaceful ambiance, particularly noted in reviews mentioning the balcony views and garden.
Worth knowing
- Some guests reported poor service and unprofessional behavior from the staff and hotel owner.
- Issues with room quality, including non-functional TVs, lack of Wi-Fi, and dirty bedding in some cases.
- A few guests mentioned the hotel's location being inconvenient or far from Manali's main attractions.
Common questions
What do guests say about the service at Hotel Manali Heart Villa?
Guests frequently praise the excellent service and hospitality at the hotel, with 30 positive reviews highlighting the staff's friendliness and responsiveness. However, there are 2 negative reviews mentioning poor service and unprofessional behavior from some staff members.
How is the food and dining experience at Hotel Manali Heart Villa?
The hotel is known for its high-quality food and dining experience, with 13 positive reviews praising the delicious meals and variety. Only 1 negative review mentions any issues with the dining experience.
Is the hotel located near major attractions in Manali?
The hotel is within a 11-minute drive to Van Vihar National Park. While some guests praise its scenic views and peaceful ambiance, a few have mentioned that the location may be inconvenient or far from Manali's main attractions.
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