Hotel Mountain Face By Snow City Hotels

Hotel Mountain Face By Snow City Hotels, Naggar Rd, near Mahindra Show Room, Prini, Manali, Himachal Pradesh 175143

3-star property 4.5 · 1,049 reviews analysed
Hotel Mountain Face By Snow City Hotels – photo 1
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Gumo's take

Hotel Mountain Face by Snow City Hotels is a 3-star property in Manali known for its stunning mountain and apple orchard views, particularly from balcony rooms. It is praised for its warm, family-friendly service and low-key, peaceful atmosphere, making it ideal for travelers seeking tranquility and natural beauty. Guests frequently highlight the staff's helpfulness and the hotel's unique features like bonfire nights and the rare availability of air conditioning in some rooms. While the location is a bit removed from the bustling Mall Road, the trade-off is a serene, scenic setting that many find worth the extra travel time.

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How guests rate it

Location
75
Facilities
82
Staff & Service
93
Room Comfort & Cleanliness
88

What guests love

  • Outstanding staff service, with many reviews praising the friendliness, responsiveness, and helpfulness of the team, especially Mr. Balwant and Mr. Avinash.
  • Stunning mountain and valley views from balcony rooms, with several reviews calling the vistas 'breathtaking' and 'heavenly.'
  • Unique amenities like bonfire nights and air conditioning in some rooms, which are rare in the area and highly appreciated by guests.

Worth knowing

  • Location is a bit far from Manali's main attractions and Mall Road, requiring taxis or autos for access, which can be inconvenient and costly.
  • Some guests reported issues with room cleanliness, including bathroom smells and general dirtiness, particularly in lower-rated reviews.
  • Limited dining variety and occasional complaints about food quality, with a few reviews noting that the menu is small and meals can be underwhelming.
  • A few guests mentioned problems with amenities like missing toiletries, lack of charging points, and issues with heating systems, which can affect comfort.

Amenities

  • Wi-Fi
  • Restaurant
  • Room service
  • Breakfast
  • Breakfast buffet
  • Front desk
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Transfer
  • Local shuttle
  • Air conditioning in some rooms

Common questions

Is the hotel located near Manali's main attractions like Mall Road?

No, the hotel is a bit removed from Manali's main attractions and Mall Road, requiring taxis or autos for access, which can be inconvenient and costly.

Does the hotel have air conditioning in the rooms?

Yes, the hotel has air conditioning in some rooms, which is a rare and appreciated feature in the area, though the sentiment on this amenity is mixed with 1 positive and 5 negative mentions.

How is the service at Hotel Mountain Face?

The service is highly praised, with 434 positive mentions and only 24 negative ones. Guests frequently highlight the friendliness, responsiveness, and helpfulness of the staff, especially Mr. Balwant and Mr. Avinash.

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