Hotel Rosewood - Mall Road Manali
Hotel Rosewood - Mall Road Manali, 123, Siyal Rd, Model Town, Siyal, Manali, Himachal Pradesh 175131
Gumo's take
Hotel Rosewood - Mall Road Manali is a budget-friendly accommodation option located in a prime area, just a short walk from Mall Road. It is known for its cooperative and polite staff, particularly Mr. Sanjeev Sharma, who is frequently mentioned for his hospitality. The hotel offers clean and well-maintained rooms, with some guests noting the view from the balcony. While the food and service are generally praised, there are recurring complaints about inconsistent room quality, rudeness from some staff members, and issues with amenities like water and electricity.
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Research this stayHow guests rate it
- Location
- 90
- Facilities
- 68
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 72
What guests love
- Cooperative and polite staff, especially Mr. Sanjeev Sharma, who is frequently praised for his hospitality.
- Clean and well-maintained rooms with some offering balcony views.
- Convenient location, within walking distance to Mall Road.
Worth knowing
- Inconsistent room quality and cleanliness, with some guests reporting musty smells and poor maintenance.
- Issues with amenities such as lack of hot water, no UPS during power cuts, and missing basic items like tea and coffee.
- Unprofessional and rude behavior from some staff members, particularly at the reception and restaurant.
- Some guests reported poor food quality and lack of variety.
Common questions
Is the hotel located near Mall Road?
Yes, Hotel Rosewood - Mall Road Manali is located in a prime area and is within walking distance to Mall Road.
How is the service at the hotel?
The service is generally praised, with guests particularly appreciating Mr. Sanjeev Sharma for his hospitality. However, some staff, especially at the reception and restaurant, have been reported to be unprofessional or rude.
What are the main issues guests have reported about the hotel?
Guests have reported inconsistent room quality and cleanliness, issues with amenities like lack of hot water and missing tea/coffee, and some complaints about poor food quality and variety.
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