Hotel Shivalaya Retreat & Huts

Hotel Shivalaya Retreat & Huts, near Bahnu bridge, River side, Manali, Himachal Pradesh 175143

4.7 · 2,488 reviews analysed
Hotel Shivalaya Retreat & Huts – photo 1
Hotel Shivalaya Retreat & Huts – photo 2
Hotel Shivalaya Retreat & Huts – photo 3
Hotel Shivalaya Retreat & Huts – photo 4

Gumo's take

Hotel Shivalaya Retreat & Huts is a riverside property in Manali, offering a peaceful and scenic environment with views of the Beas River and surrounding mountains. It is best suited for nature lovers, couples, and families seeking a budget-friendly stay with a touch of tranquility. While the staff is generally praised for being helpful and friendly, the hotel has mixed reviews regarding food quality, cleanliness, and management efficiency.

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How guests rate it

Location
90
Facilities
70
Staff & Service
85
Room Comfort & Cleanliness
80

What guests love

  • Stunning riverside and mountain views from private balconies
  • Friendly and cooperative staff, particularly praised for their hospitality
  • Flexible check-in times and 24-hour front desk service
  • Proximity to popular attractions like Hidimba Devi Temple and Tibetan Monastery

Worth knowing

  • Inconsistent food quality and service, with reports of delayed meals and unpalatable food
  • Issues with bathroom cleanliness and water supply, including mold and inconsistent hot water
  • Poor management and inconsistent communication, leading to guest dissatisfaction

Amenities

  • Wi-Fi (free)
  • Credit cards
  • Debit cards
  • Cash
  • Pool
  • Pet-friendly
  • Restaurant
  • Buffet dinner
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Front desk (24 hour)
  • Full-service laundry
  • Parking (free)
  • Airport shuttle (extra charge)
  • Local shuttle
  • Kitchen

Common questions

Does the hotel offer free breakfast?

Yes, the hotel offers free breakfast, including a breakfast buffet option for guests.

Is there 24-hour front desk service available?

Yes, the hotel provides 24-hour front desk service and flexible check-in times for guest convenience.

What are some common guest concerns about the hotel?

Guests have reported issues with inconsistent food quality, bathroom cleanliness, and management efficiency, which have led to some dissatisfaction.

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