Hotel Shivalaya Retreat & Huts
Hotel Shivalaya Retreat & Huts, near Bahnu bridge, River side, Manali, Himachal Pradesh 175143
Gumo's take
Hotel Shivalaya Retreat & Huts is a riverside retreat in Manali known for its serene ambiance, scenic views of the Beas River and mountains, and warm hospitality. It is particularly favored by families and couples seeking a peaceful getaway close to nature. The hotel is praised for its cleanliness, spacious rooms, and friendly staff, though some guests have raised concerns about food quality and hygiene. With a 4.6/5 Google rating and a strong emphasis on service and location, it is a popular choice for travelers looking to enjoy Manali’s natural beauty.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 90
What guests love
- Spacious, clean, and well-maintained rooms with scenic views of the river and mountains
- Friendly, helpful, and responsive staff, with several guests specifically mentioning Mr. Rajendra, Mr. Pankaj, and Mr. Naveen for their exceptional service
- Peaceful and scenic location by the Beas River, ideal for relaxation and nature lovers
Worth knowing
- Recurring complaints about poor food quality and hygiene, with multiple reports of food poisoning and repetitive, unappetizing menus
- Some guests reported issues with service responsiveness, including delays in fulfilling requests and unavailability of basic amenities like hangers and towels
- A few negative reviews highlighted problems with booking confirmations and miscommunication, including being allocated different properties despite confirmed reservations
Amenities
- Wi-Fi (free)
- Credit cards
- Debit cards
- Cash
- Pool
- Pet-friendly
- Restaurant
- Buffet dinner
- Room service
- Breakfast (free)
- Breakfast buffet
- Front desk (24 hour)
- Full-service laundry
- Parking (free)
- Airport shuttle (extra charge)
- Local shuttle
- Kitchen
Common questions
Is the hotel suitable for families?
Yes, Hotel Shivalaya Retreat & Huts is well-suited for families, with spacious and clean rooms, friendly service, and a peaceful environment. It has a positive family sentiment with 60 positive mentions and only 2 negative reviews.
What are the main concerns guests have about the hotel?
Some guests have reported issues with food quality and hygiene, including complaints about repetitive menus and incidents of food poisoning. There are also occasional reports of service delays and problems with booking confirmations.
Does the hotel have a restaurant and dining options?
Yes, the hotel has a restaurant and offers buffet dinners and room service. However, while some guests liked the restaurant, others have raised concerns about the food quality and hygiene.
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