Mastiff Grand Manali Resort
Mastiff Grand Manali Resort, NH 3, Manali, Himachal Pradesh 175131
Gumo's take
Mastiff Grand Manali Resort is a riverside hotel known for its serene location along the Beas River and its spacious, well-maintained rooms. It is particularly praised for its attentive and professional staff, who are frequently highlighted for their prompt service and hospitality. The hotel is popular with families and couples, offering a blend of luxury and Himalayan charm. While the food and dining experience receive mixed feedback, the breakfast buffet and restaurant are often commended. Guests also appreciate the spa, bonfires, and live music events, which contribute to a memorable stay.
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Research this stayHow guests rate it
- Location
- 89
- Facilities
- 75
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Professional and courteous staff, with several reviews specifically praising the GM and other named staff members for exceptional service.
- Stunning riverside location with a peaceful ambiance, ideal for relaxation and enjoying mountain views.
- Well-maintained rooms with central heating and spacious layouts, particularly appreciated in winter.
Worth knowing
- Food quality and variety are inconsistent, with some guests reporting poor taste and limited options in the buffet, especially for dinner.
- Wi-Fi and air conditioning received negative feedback, with complaints about poor connectivity and lack of individual room heating.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Full-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Parking (free)
- Self parking (free)
- Private car service (extra charge)
- Accessible
- Accessible parking
- Accessible elevator
- Meeting rooms
- English
- Hindi
- Private bathroom
- Bathtub in some rooms
- Shower
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Game room
- Kid-friendly
- Activities for kids
- Fitness center (free)
- Elliptical machine
- Treadmill
- Weight machines
- Free weights
- Spa
- Doctor on call
- Air conditioning
- Coffee maker
- Minibar
Common questions
Is the hotel suitable for families?
Yes, Mastiff Grand Manali Resort is popular with families and offers spacious, well-maintained rooms with central heating, making it a comfortable option for family stays.
What are the main amenities available at the hotel?
The hotel offers amenities such as free Wi-Fi, 24-hour front desk, baggage storage, concierge, full-service laundry, elevators, housekeeping, free parking, and accessible facilities. It also features a spa, fitness center, and live music events.
How is the food and dining experience at the hotel?
The food and dining experience is mixed, with the breakfast buffet receiving positive feedback, while dinner options are reported to have inconsistent quality and limited variety.
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