Mastiff Grand Manali Resort

Mastiff Grand Manali Resort, NH 3, Manali, Himachal Pradesh 175131

4.3 · 3,754 reviews analysed
Mastiff Grand Manali Resort – photo 1
Mastiff Grand Manali Resort – photo 2
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Mastiff Grand Manali Resort – photo 4

Gumo's take

Mastiff Grand Manali Resort is a riverside hotel known for its scenic location, warm hospitality, and pet-friendly policies. Guests frequently praise the service quality, especially from staff like Mr. Bhagat Ram and Mr. Pramesh, and highlight the riverside views and bonfire nights as standout features. While the food and room quality are generally positive, some reviews note inconsistencies in dining and outdated bathroom fixtures. It is a popular choice for families, couples, and travelers seeking a peaceful mountain retreat.

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How guests rate it

Location
92
Facilities
72
Staff & Service
89
Room Comfort & Cleanliness
78

What guests love

  • Exceptional service from staff, including personalized attention and prompt responsiveness
  • Stunning riverside location with mountain views, especially praised for romantic and family stays
  • Pet-friendly policies and child-friendly amenities, such as games and spacious outdoor areas

Worth knowing

  • Mixed feedback on food quality, with some reviews noting tasteless or repetitive buffet options
  • Outdated bathroom fixtures and cramped layouts reported in some rooms

Amenities

  • Wi-Fi (free)
  • Wi-Fi in public areas
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Front desk (24 hour)
  • Baggage storage
  • Concierge
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Private car service (extra charge)
  • Accessible
  • Accessible parking
  • Accessible elevator
  • Meeting rooms
  • English
  • Hindi
  • Private bathroom
  • Bathtub in some rooms
  • Shower
  • Restaurant
  • Bar
  • Table service
  • Buffet dinner
  • Room service (24 hour)
  • Breakfast (free)
  • Breakfast buffet
  • Game room
  • Kid-friendly
  • Activities for kids
  • Fitness center (free)
  • Elliptical machine
  • Treadmill
  • Weight machines
  • Free weights
  • Spa
  • Doctor on call
  • Air conditioning
  • Coffee maker
  • Minibar

Common questions

Is the hotel pet-friendly, and are there child-friendly facilities available?

Yes, Mastiff Grand Manali Resort is pet-friendly and offers child-friendly amenities such as games and spacious outdoor areas, making it a great choice for families.

What are the standout features of the hotel that guests frequently mention?

Guests often highlight the exceptional service from staff like Mr. Bhagat Ram and Mr. Pramesh, the stunning riverside location, and the memorable bonfire nights as standout features.

Are there any notable limitations or mixed feedback about the hotel?

Some guests have noted mixed feedback on food quality, with reports of tasteless or repetitive buffet options, and a few rooms have outdated bathroom fixtures and cramped layouts.

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