Sana cottage
Sana cottage, opposite sita cottage, vashisht, road, manali, Manali, Himachal Pradesh 175103
Gumo's take
Sana Cottage in Manali is a budget-friendly accommodation option known for its affordable pricing and proximity to popular attractions like Vashisth Temple. While some guests praise the view, cleanliness, and friendly staff, others report significant issues with the hotel's management, including discrepancies between online photos and actual room conditions, poor customer service, and unprofessional behavior from the manager, Raja. The hotel appears to have a polarizing reputation, with a mix of glowing and deeply negative reviews, suggesting that the experience can vary widely depending on the booking and management practices at the time of stay.
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Research this stayHow guests rate it
- Location
- 78
- Facilities
- 52
- Staff & Service
- 49
- Room Comfort & Cleanliness
- 58
What guests love
- Affordable pricing with some guests reporting excellent value for money.
- Positive feedback on the view, particularly the mountain and hilly surroundings.
- Some guests noted the staff as friendly and helpful during their stay.
Worth knowing
- Multiple reports of rooms being significantly different from online photos, with complaints about cleanliness, stains, and bad odors.
- Unprofessional and unresponsive management, including allegations of theft and refusal to provide refunds.
- Inconsistent service quality, with some guests describing poor customer service and rude staff behavior.
- Confusion and overlap with Sita Cottage, which has a history of negative reviews and similar management issues.
Common questions
What do guests say about the cleanliness of Sana Cottage?
Guests have mixed feedback on cleanliness, with 2 positive and 7 negative comments. Some have reported issues like stains and bad odors in the rooms, indicating inconsistent conditions.
How is the service quality at Sana Cottage?
Service quality is inconsistent, with 9 positive and 11 negative reviews. Some guests found the staff friendly, while others reported poor customer service and unprofessional behavior from the management.
Is the location of Sana Cottage convenient for tourists?
Yes, the location is considered a key strength, with 7 positive reviews and no negative comments. The hotel is close to popular attractions like Vashisth Temple and offers good views of the mountains and hills.
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