White Hill Resort
White Hill Resort, Hadimba Temple Road, The Mall, near Sagar Resort, Manali, Himachal Pradesh 175131
Gumo's take
White Hill Resort in Manali is a mid-range property known for its scenic views and warm hospitality, particularly praised for its staff's friendliness and responsiveness. While many guests highlight the cleanliness of the rooms and the quality of food, others have noted issues with room heaters, hot water availability, and location accessibility. The hotel is best suited for travelers seeking a comfortable stay with a balance of service and affordability, though some limitations in infrastructure and amenities may affect the experience.
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Research this stayHow guests rate it
- Location
- 65
- Facilities
- 68
- Staff & Service
- 83
- Room Comfort & Cleanliness
- 72
What guests love
- Highly praised staff for their politeness and helpfulness, with several guests specifically mentioning individuals like Deepak, Ritu, and Banita.
- Clean and well-maintained rooms with scenic mountain views, often described as 'home-like' and 'spacious'.
- Positive feedback on food quality and hygiene, with many guests noting the 'delicious' and 'homely' meals.
Worth knowing
- Recurring complaints about the lack of room heaters and inconsistent hot water supply, especially during winter months.
- Location near Hidimba Temple and Mall Road is described as inconvenient due to heavy traffic and a narrow, steep road leading to the hotel.
- Some guests reported unprofessional behavior from staff, including delayed check-ins, unfulfilled requests for amenities, and poor communication.
- Issues with infrastructure such as non-functional lifts, power cuts, and clogged drainage lines were mentioned in several negative reviews.
Common questions
Is the hotel equipped with room heaters and reliable hot water supply?
No, there are recurring complaints about the lack of room heaters and inconsistent hot water supply, especially during winter months.
What are the main issues guests have reported with the hotel's location?
The hotel's location near Hidimba Temple and Mall Road is considered inconvenient due to heavy traffic and a narrow, steep road leading to the property.
How is the food and service quality at White Hill Resort?
The food is highly praised for its quality, hygiene, and 'homely' taste, and the staff is often commended for their politeness and helpfulness, with specific mentions of individuals like Deepak, Ritu, and Banita.
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