Winterfell The Stay
Winterfell The Stay, Bahanu village, Manali, Himachal Pradesh 175143
Gumo's take
Winterfell The Stay is a boutique hotel in Manali, known for its serene riverside location and rustic ambiance. It is particularly popular with couples and families seeking a peaceful retreat near the Beas River. Guests frequently praise the bonfires, the view of the mountains, and the warm hospitality of the staff, especially Vinay and Imtiyaz. While the property is praised for its cleanliness and amenities like 24-hour room service and pet-friendliness, some guests have reported issues with bathroom maintenance, food quality, and inconsistent staff behavior.
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Research this stayHow guests rate it
- Location
- 88
- Facilities
- 72
- Staff & Service
- 75
- Room Comfort & Cleanliness
- 78
What guests love
- Scenic riverside location with a peaceful ambiance, ideal for relaxation and nature lovers.
- Positive sentiment around staff service, with several reviews highlighting the helpfulness and friendliness of staff members like Vinay and Imtiyaz.
- Well-maintained rooms and clean facilities, with some guests noting the quality of housekeeping and room service.
Worth knowing
- Negative sentiment around bathroom cleanliness and maintenance, with some guests reporting issues like broken fixtures and poor hygiene.
- Mixed reviews on food quality, with some guests reporting food poisoning and complaints about taste and pricing.
- Inconsistent staff behavior, with some guests describing rude or unprofessional service from certain staff members, including the owner and front desk personnel.
- Complaints about the access road to the property, which is described as difficult to navigate, especially in peak season or during bad weather.
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Currency exchange
- Full-service laundry
- Wake up calls
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Airport shuttle (extra charge)
- Private car service (extra charge)
- Car rental onsite
- Local shuttle
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Coffee maker
- Restaurant
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Vending machines
- Bicycle rental (extra charge)
- Game room
- Nightclub
- Kid-friendly
- Activities for kids
- Doctor on call
- Accessible
- Accessible parking
- Arabic
- English
- Filipino
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel pet-friendly, and are there any additional charges for pets?
Yes, Winterfell The Stay is pet-friendly and allows dogs and cats without any additional charges.
What are the main guest concerns regarding the hotel's bathrooms?
Some guests have reported issues with bathroom cleanliness and maintenance, including broken fixtures and poor hygiene.
Does the hotel offer 24-hour room service, and how is the food quality?
Yes, the hotel offers 24-hour room service. However, food quality has received mixed reviews, with some guests complaining about taste, pricing, and even food poisoning.
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