JAS Luxury Resort
JAS Luxury Resort, Mandarmani, West Bengal 721423
Gumo's take
JAS Luxury Resort in Mandarmani is a budget-friendly option with a 4.0/5 rating based on 66 Google reviews. It is known for spacious, well-maintained rooms, a clean swimming pool, and friendly staff, making it a popular choice for families and friends. However, the hotel has faced consistent complaints about poor service, unprofessional staff behavior, and maintenance issues, particularly with water supply and room readiness. Despite these issues, many guests praise the food quality and the hotel’s proximity to Mandarmani Beach.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 70
- Staff & Service
- 58
- Room Comfort & Cleanliness
- 72
What guests love
- Spacious and well-maintained rooms with clean interiors, as noted in multiple 5-star reviews.
- Clean swimming pool and garden, which are frequently highlighted as positive features.
- Good food quality, with several guests praising the taste and presentation of meals.
Worth knowing
- Poor service and unprofessional behavior from staff, including rude receptionists and unresponsive management.
- Maintenance issues such as broken bathroom fixtures, water supply problems, and malfunctioning TVs.
- Inconsistent room availability and readiness, with multiple reports of guests arriving to find their rooms not prepared.
- Location is criticized as being far from the main Mandarmani Beach, which is a key attraction for visitors.
Common questions
What are the main strengths of JAS Luxury Resort?
The main strengths of JAS Luxury Resort include spacious and well-maintained rooms, a clean swimming pool and garden, and good food quality, which are frequently praised in guest reviews.
What are the common complaints about the hotel's service?
Common complaints include poor service and unprofessional behavior from staff, such as rude receptionists and unresponsive management, as noted in multiple negative reviews.
Is the hotel close to Mandarmani Beach?
No, the hotel is criticized for being far from the main Mandarmani Beach, which is a key attraction for many visitors.
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