The Sana Beach Resort
The Sana Beach Resort, The Sana Beach Resorts, Mandarmani, West Bengal 721423
Gumo's take
The Sana Beach Resort in Mandarmani is a sprawling beachfront property known for its lush greenery, direct beach access, and a large outdoor pool. It appeals to families, couples, and travelers seeking a relaxed beach getaway. While the resort has a strong reputation for food quality and a vibrant atmosphere, especially with live music and DJ nights, it has faced consistent criticism for poor room maintenance, outdated amenities, and inconsistent service. Guests often highlight the scenic views and spacious layout, but many feel the price does not match the quality of the experience.
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Research this stayHow guests rate it
- Location
- 82
- Facilities
- 68
- Staff & Service
- 61
- Room Comfort & Cleanliness
- 52
What guests love
- Direct beach access and scenic views from parts of the property
- Well-maintained outdoor pool and lush, green surroundings
- Positive feedback on food quality and variety
Worth knowing
- Rooms and bathrooms are frequently described as outdated, poorly maintained, and lacking basic amenities like mini-fridges and electric kettles
- Inconsistent and slow service, with some guests reporting unresponsive or unhelpful staff
- Overpriced rooms relative to the quality and amenities provided
- Safety and maintenance concerns, including incidents of poor pool supervision and cleanliness
Amenities
- Wi-Fi (free)
- Wi-Fi in public areas
- Public internet workstation
- Credit cards
- Debit cards
- Cash
- Checks
- Front desk (24 hour)
- Baggage storage
- Concierge
- Convenience store
- Full-service laundry
- Self-service laundry
- Social hour
- Wake up calls
- Gift shop
- Housekeeping (daily)
- Turndown service
- Parking (free)
- Self parking (free)
- Valet parking (free)
- EV charger
- Airport shuttle (extra charge)
- Private car service
- Car rental onsite
- Local shuttle
- Accessible
- Accessible parking
- Accessible pool
- Pet-friendly (free)
- Dogs allowed
- Cats allowed
- Air conditioning
- Refrigerator in some rooms
- Coffee maker in some rooms
- Restaurant
- Bar
- Table service
- Buffet dinner
- Room service (24 hour)
- Breakfast (free)
- Breakfast buffet
- Beach access
- Tennis
- Game room
- Nightclub
- Boutique shopping
- Kid-friendly
- Babysitting
- Activities for kids
- Kids' club
- Outdoor pool
- Wading pool
- Lifeguard
- Massage
- Sauna
- Spa
- Hair salon
- Doctor on call
- Business center
- Meeting rooms
- English
- Hindi
- Private bathroom
- Shower
Common questions
Is the hotel's room quality up to date and well-maintained?
No, the hotel has faced consistent criticism for poor room maintenance and outdated amenities. Many guests have reported that rooms and bathrooms lack basic features like mini-fridges and electric kettles.
What are the hotel's key strengths that guests often praise?
The hotel is praised for its direct beach access, scenic views, well-maintained outdoor pool, lush green surroundings, and high-quality food and dining options.
How is the service quality at The Sana Beach Resort?
Service quality is inconsistent. While there are positive reviews, many guests have reported slow service and unresponsive or unhelpful staff, which can affect the overall experience.
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