Silver Sand Eco Resort

Silver Sand Eco Resort, Mandarmoni Beach Access, Mandarmani, West Bengal 721455

3.3 · 334 reviews analysed
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Gumo's take

Silver Sand Eco Resort in Mandarmoni is a beachfront property known for its proximity to Mandarmani Beach and its sprawling grounds, including a swimming pool and open spaces for families and pets. While some guests praise the location, food quality, and pet-friendly policies, the resort suffers from recurring issues with maintenance, cleanliness, and staff behavior. Negative reviews highlight poor room conditions, unhygienic facilities, and a lack of professional management, which significantly impact the overall guest experience.

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How guests rate it

Location
65
Facilities
42
Staff & Service
40
Room Comfort & Cleanliness
38

What guests love

  • Proximity to Mandarmani Beach and scenic sea views from select rooms
  • Pet-friendly accommodations and spacious open areas for children
  • Positive mentions of food quality and variety in some reviews

Worth knowing

  • Poor maintenance and cleanliness of rooms and facilities, including mold, dampness, and unclean bathrooms and pools
  • Unprofessional and unresponsive staff behavior, with reports of rudeness and lack of coordination
  • Issues with amenities like non-functional air conditioning, poor Wi-Fi, and broken room fixtures
  • Safety concerns, particularly for female guests, due to unruly behavior and lack of management oversight

Common questions

Is the hotel pet-friendly, and are there areas for children to play?

Yes, Silver Sand Eco Resort is pet-friendly and offers spacious open areas suitable for children to play, making it a family-friendly option.

How close is the hotel to Mandarmani Beach?

The hotel is just a 9-minute walk from Mandarmani Beach, offering guests easy access to the beachfront and scenic sea views from select rooms.

What are the main concerns guests have about the hotel's service and cleanliness?

Guests frequently report poor service quality, with 34 negative mentions of staff behavior, and significant cleanliness issues, including mold, dampness, and unclean bathrooms, highlighted in 16 negative reviews.

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