Hotel Shoolin Grand

Hotel Shoolin Grand, Light House Hill Rd, Hampankatta, Mangaluru, Karnataka 575001

4.4 · 558 reviews analysed
Hotel Shoolin Grand – photo 1
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Gumo's take

Hotel Shoolin Grand is a centrally located hotel in Mangalore known for its friendly and professional staff, clean and well-maintained rooms, and convenient access to city attractions and landmarks. While it receives high praise for hospitality and location, some guests report recurring issues with cleanliness (cockroaches, mold, and odors) and limited dining options. It is particularly favored by business travelers and families seeking a comfortable, budget-friendly stay in the city center.

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How guests rate it

Location
92
Facilities
68
Staff & Service
89
Room Comfort & Cleanliness
72

What guests love

  • Highly praised staff service with multiple reviews highlighting exceptional hospitality and responsiveness, especially from named staff like Krithi, Srikanya, and Abhishek.
  • Strategic central location with easy access to Mangalore Central, shopping malls, and major tourist attractions like St. Aloysius Chapel and Milagres Church.
  • Rooms are generally described as clean, spacious, and well-maintained, with many guests noting the comfort and cleanliness of bedding and housekeeping.

Worth knowing

  • Recurring issues with cleanliness, including cockroach infestations, mold, and unpleasant odors in rooms and bathrooms, reported in multiple negative reviews.
  • Limited and inconsistent dining options, with complaints about breakfast quality, variety, and service, including cold food and poor vegetarian options.
  • Some reports of poor air conditioning performance, broken room fixtures, and noisy or cramped rooms, particularly in older or lower-tier rooms.

Amenities

  • Wi-Fi (free)
  • Smoke-free property
  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Cash
  • Accessible
  • Accessible parking
  • Accessible elevator
  • English
  • Hindi
  • Private bathroom
  • Shower
  • Restaurant
  • Room service
  • Breakfast (free)
  • Front desk (24 hour)
  • Baggage storage
  • Full-service laundry
  • Elevator
  • Wake up calls
  • Housekeeping (daily)
  • Parking (free)
  • Self parking (free)
  • Valet parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Air conditioning
  • Coffee maker

Common questions

Is the hotel's location convenient for exploring Mangalore?

Yes, Hotel Shoolin Grand is centrally located and offers easy access to Mangalore Central, shopping malls, and major attractions like St. Aloysius Chapel and Milagres Church, making it very convenient for travelers.

How is the breakfast at the hotel?

Breakfast at the hotel has mixed reviews; while some guests are satisfied, others report issues like cold food, limited variety, and poor vegetarian options, based on guest feedback.

What are the main issues guests have reported about the hotel?

Some guests have reported recurring issues with cleanliness, including cockroach infestations, mold, and unpleasant odors, as well as limited dining options and occasional problems with air conditioning and room conditions.

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