White Stone Premier Inn

White Stone Premier Inn, White Stone Tower, Balmatta Rd, near Mandovi Motors, Hampankatta, Mangaluru, Karnataka 575001

2-star property 3.3 · 73 reviews analysed
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Gumo's take

White Stone Premier Inn in Mangalore is a budget hotel with a 2.0-star rating and a 3.3/5 aggregate user rating based on 64 Google reviews. While a few guests praise its cleanliness and location near local attractions, the hotel is predominantly criticized for poor room maintenance, unclean bed linens, and unresponsive or rude staff. Negative reviews highlight recurring issues with cockroach infestations, bad odors, and unmet service expectations. It may suit travelers with minimal expectations and a tight budget, but it is not recommended for those seeking comfort or quality service.

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How guests rate it

Location
60
Facilities
40
Staff & Service
35
Room Comfort & Cleanliness
32

What guests love

  • A few guests noted that the rooms are clean and recently refurbished.
  • The hotel is located in a convenient area with proximity to local attractions like beaches and temples.

Worth knowing

  • Multiple reviews report unclean rooms, dirty bed linens, and cockroach infestations.
  • Staff are frequently described as unresponsive, rude, or unhelpful, with poor communication and service.
  • Some guests were overcharged or misled about room availability and amenities.
  • Issues with room readiness and poor housekeeping, including failure to clean or replace linens, are recurring complaints.

Common questions

What do guests commonly say about the cleanliness of the hotel?

Guests have mixed opinions on cleanliness. While a few noted that the rooms are clean and recently refurbished, multiple reviews report unclean rooms, dirty bed linens, and cockroach infestations, along with bad odors.

How is the staff service at White Stone Premier Inn?

Staff service is predominantly negative, with 11 negative reviews and only 3 positive ones. Guests frequently describe the staff as unresponsive, rude, or unhelpful, with poor communication and service.

Is the hotel's location convenient for tourists?

Yes, the hotel is located in a convenient area with proximity to local attractions like beaches and temples, which some guests have noted as a positive aspect.

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