Hotel Poonja International

Hotel Poonja International, KSR Road, Hampankatta, Mangaluru, Karnataka 575001

3-star property 3.6 · 4,409 reviews analysed
Hotel Poonja International – photo 1
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Gumo's take

Hotel Poonja International is a 3-star property in Mangaluru offering simple rooms and casual suites, along with a restaurant, bar, and event space. It is known for its central location, making it convenient for travelers exploring nearby temples and shopping malls. While some guests praise the helpful staff, particularly Mr. Satish Shetty, and the complimentary breakfast, many reviews highlight outdated rooms, poor maintenance, and inconsistent service. The hotel is best suited for budget-conscious travelers who prioritize location over modern amenities and cleanliness.

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How guests rate it

Location
80
Facilities
50
Staff & Service
65
Room Comfort & Cleanliness
42

What guests love

  • Helpful and attentive staff, particularly Mr. Satish Shetty, who is frequently mentioned for his personal attention to guests.
  • Central location with proximity to major temples and shopping areas, including Kadri Shree Manjunatha Temple and city center.
  • Complimentary breakfast is a positive feature, with some guests noting its variety and quality.

Worth knowing

  • Rooms are frequently described as outdated, with issues like peeling paint, broken fixtures, and poor hygiene, including dirty towels and unclean bathrooms.
  • Poor maintenance of facilities, including malfunctioning AC units, non-functional taps, and broken room amenities.
  • Inconsistent and sometimes unprofessional service, with complaints about rude or unresponsive staff at the front desk and housekeeping.
  • Overpriced for the quality of service and room conditions, with many guests feeling the hotel does not deliver value for the cost.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Air conditioning

Common questions

Is the hotel's location convenient for visiting temples and shopping areas?

Yes, Hotel Poonja International is centrally located and within walking distance of major temples like Shree Sharavu Mahaganapathi Temple and Sri Venkataramana Temple, as well as shopping malls. Many guests highlight its convenient location as a key advantage.

What are the common complaints about the hotel's rooms?

Rooms are frequently described as outdated, with issues like peeling paint, broken fixtures, and poor hygiene, including dirty towels and unclean bathrooms. Many guests also reported problems with malfunctioning air conditioning and taps.

How is the service at the hotel?

Service is mixed. While some guests praise the helpful and attentive staff, particularly Mr. Satish Shetty, others report inconsistent and unprofessional service, including rude or unresponsive front desk and housekeeping staff.

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