Hotel Poonja International

Hotel Poonja International, KSR Road, Hampankatta, Mangaluru, Karnataka 575001

3-star property★ 3.6 · 4,578 reviews analysed
Hotel Poonja International – photo 1
Hotel Poonja International – photo 2
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Gumo's take

Hotel Poonja International is a 3-star property in Mangaluru known for its central location and basic amenities, including a restaurant, bar, and free breakfast. While the hotel is praised for its staff, particularly Mr. Satish Shetty and others for their helpful and courteous service, many guests report issues with room maintenance, cleanliness, and outdated facilities. The property is best suited for budget-conscious travelers who prioritize location and service over modern, well-maintained rooms. Despite mixed reviews, the hotel remains a popular choice for its accessibility to local temples and shopping areas.

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How guests rate it

Location
82
Facilities
52
Staff & Service
74
Room Comfort & Cleanliness
48

What guests love

  • Friendly and attentive staff, particularly Mr. Satish Shetty and others, who are frequently praised for their helpfulness and responsiveness.
  • Central location with easy access to Mangaluru's main attractions, including temples and shopping malls.
  • Complimentary breakfast with a variety of options, including local dishes like idli and upma.

Worth knowing

  • Rooms are often described as outdated, with issues like broken fixtures, poor maintenance, and unclean linens.
  • Bathrooms are a recurring concern, with complaints about unhygienic conditions, broken taps, and poor drainage.
  • Facilities like air conditioning, Wi-Fi, and room amenities (e.g., kettle, coffee maker) are frequently reported as inadequate or malfunctioning.
  • Some guests report overpricing for the quality of service and room conditions, especially for higher-tier room types.

Amenities

  • Wi-Fi (free)
  • Front desk (24 hour)
  • Full-service laundry
  • Kid-friendly
  • Parking
  • Airport shuttle (extra charge)
  • Local shuttle
  • Restaurant
  • Bar
  • Room service
  • Breakfast (free)
  • Breakfast buffet
  • Air conditioning

Common questions

Is the breakfast at Hotel Poonja International good?

Yes, the breakfast is generally well-received, with a variety of options including local dishes like idli and upma. Guests have given it a largely positive sentiment, with 149 positive mentions compared to 88 negative ones.

What are the common complaints about the hotel rooms?

Rooms are often described as outdated, with issues like broken fixtures, poor maintenance, and unclean linens. Guests also report problems with air conditioning and Wi-Fi, which are frequently reported as inadequate or malfunctioning.

Is the hotel a good choice for families or budget travelers?

Yes, the hotel is best suited for budget-conscious travelers and families due to its central location, friendly service, and complimentary breakfast. However, some guests have noted that room conditions may not meet expectations for higher-tier room types.

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