The Manila Hotel
The Manila Hotel, 1 Rizal Park, Ermita, Manila, 0913 Metro Manila, Philippines
Gumo's take
The Manila Hotel is a historic luxury landmark in Manila, offering a blend of classic Filipino charm and modern amenities. Known for its iconic status, the hotel features upscale dining, a well-maintained pool, and a fitness center, with many guests praising the warm hospitality and attentive service. While the rooms are generally clean and spacious, some reviews note that the decor is dated and in need of a refresh. Ideal for travelers seeking a nostalgic, culturally rich experience, the hotel is particularly popular for events, weddings, and family celebrations.
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Research this stayHow guests rate it
- Location
- 75
- Facilities
- 80
- Staff & Service
- 88
- Room Comfort & Cleanliness
- 82
What guests love
- Exceptional staff service, with many guests highlighting the warmth, professionalism, and attentiveness of the hotel's employees, including front desk, housekeeping, and restaurant staff.
- Iconic ambiance and historical charm, with many reviews praising the grand lobby, classic Filipino design, and nostalgic atmosphere that reflects the hotel's heritage.
- High-quality dining experiences, particularly at the Ilang Ilang Restaurant and buffet, with guests frequently noting the variety and quality of food.
Worth knowing
- Some rooms are described as outdated or in need of renovation, with mentions of old carpets, outdated fixtures, and a musty smell in certain areas.
- Noise issues in some rooms due to events or nearby activities, with a few guests reporting disturbances from amplified music or construction.
- Location can be inconvenient for some travelers, with complaints about traffic, limited nearby dining options, and the need to use transportation for nearby attractions.
- Inconsistent service in certain areas, particularly in the lobby restaurant and during check-in, with some guests reporting long wait times and unresponsive staff.
Amenities
- Wi-Fi
- Front desk (24 hour)
- Full-service laundry
- Kid-friendly
- Parking (free)
- Valet parking
- Airport shuttle
- Local shuttle
- Accessible
- Restaurant
- Bar
- Buffet dinner
- Room service
- Breakfast
- Breakfast buffet
- Pool
- Outdoor pool
- Hot tub
- Fitness center
- Sauna
- Spa
- Business center
- Air conditioning
Common questions
Is the hotel's service generally good, and what do guests say about it?
Yes, the hotel's service is generally excellent. Guests frequently praise the warm hospitality, professionalism, and attentiveness of the staff, including those at the front desk, housekeeping, and restaurants, with a strong positive sentiment score for service.
Are the rooms at The Manila Hotel modern and up to date?
Some rooms are described as outdated or in need of renovation, with mentions of old carpets, outdated fixtures, and a musty smell in certain areas. While the rooms are generally clean and spacious, the decor may not meet modern expectations for all guests.
What dining options are available at the hotel, and how are they rated?
The Manila Hotel offers upscale dining, including the Ilang Ilang Restaurant and buffet, with guests frequently praising the variety and quality of food. The dining experience is generally well-received, with a strong positive sentiment score for dining and breakfast.
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