Hotel New Station
Hotel New Station, 1 Chome-1-11 Central, Matsumoto, Nagano 390-0811, Japan
Gumo's take
Hotel New Station is a budget-friendly, unpretentious hotel in Matsumoto, known for its convenient location just minutes from Matsumoto Station and its public bath facilities. While the rooms are compact and the hotel has a retro aesthetic, guests consistently praise the cleanliness, helpful staff, and excellent breakfast. It is particularly well-suited for travelers seeking a simple, value-for-money stay with easy access to local attractions and transportation.
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Research this stayHow guests rate it
- Location
- 92
- Facilities
- 76
- Staff & Service
- 84
- Room Comfort & Cleanliness
- 72
What guests love
- Excellent staff service, with many guests highlighting the friendliness, helpfulness, and English-speaking abilities of the front desk team.
- Convenient location within walking distance of Matsumoto Station and major attractions like Matsumoto Castle and the Timepiece Museum.
- Clean and well-maintained rooms, with some guests noting the room layout was more spacious than expected for a budget hotel.
Worth knowing
- Rooms are generally small, with some guests noting limited space for luggage and a cramped layout.
- Noise issues reported by some guests, including train sounds and thin walls that let through sounds from adjacent rooms or the hallway.
- A few negative reviews mention poor service from certain staff members, including unhelpful or inflexible behavior.
Amenities
- Wi-Fi (free)
- Public internet workstation
- Credit cards
- Debit cards
- NFC mobile payments
- Cash
- Front desk (24 hour)
- Baggage storage
- Full-service laundry
- Self-service laundry
- Elevator
- Wake up calls
- Housekeeping (daily)
- Public bath
- Accessible
- Wheelchair rental
- Air conditioning
- Refrigerator
- Restaurant
- Breakfast (extra charge)
- Breakfast buffet
- Vending machines
- Bicycle rental (free)
- Banquet hall
- Kid-friendly
- Hot tub
- Parking (extra charge)
- Massage
- Meeting rooms
- English
- Japanese
- Private bathroom
- Bathtub
- Shower
Common questions
Is Hotel New Station located near Matsumoto Station?
Yes, Hotel New Station is known for its convenient location just minutes from Matsumoto Station, making it easy for guests to access transportation and local attractions.
Does the hotel have public bath facilities?
Yes, Hotel New Station features public bath facilities, and guests have frequently mentioned the onsens and public bathing options in their reviews.
How is the service at Hotel New Station?
The service at Hotel New Station is generally praised, with 14 positive mentions and only 3 negative ones. Many guests highlight the friendliness, helpfulness, and English-speaking abilities of the front desk staff.
